D365 CE Solution Architect

Avanade; Birmingham; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Customer Engagement Solution Architect to lead the design and implementation of innovative Microsoft Dynamics 365 CE and Power Platform solutions. This role offers the chance to work with a global leader, focusing on digital transformation strategies and high-impact solutions. You will collaborate with stakeholders to ensure alignment with business needs while driving best practices in enterprise architecture and integration. Join a supportive and inclusive environment that encourages continuous learning and professional growth, and be part of a team that inspires greatness and accelerates impact.

Benefits

Extensive training and certifications (80 hours/year)

Access to global technical resources

Dedicated career advisor

Supportive and inclusive work environment

Qualifications

• Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions.
• Strong background in enterprise architecture and cloud technologies.

Responsibilities

• Lead solution architecture design for D365 CE and Power Platform implementations.
• Work closely with clients to define solution roadmaps and architecture blueprints.

Skills

Microsoft Dynamics 365 CE

Power Platform

Enterprise Architecture

Cloud Technologies (Azure)

Integration Patterns

Stakeholder Management

DevOps

Problem-Solving

Education

Microsoft Certifications

Tools

Azure Integration Services

Dataverse

API Management

Job description

Come join us!

Position: Customer Engagement Solution Architect

As a Customer Engagement Solution Architect, you will be a trusted advisor to clients, leading the design and implementation of complex Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform solutions. You will work closely with stakeholders to define solution architecture, ensure alignment with business needs, and drive digital transformation strategies. This role offers the opportunity to work for Microsoft's partner, focusing on innovation, leadership, and delivering high-impact solutions.

Skills and Experiences

• Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions.
• Deep expertise in D365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI).
• Strong background in enterprise architecture, integration patterns, and cloud technologies (Azure, Dataverse, API management).
• Experience with security, compliance, and governance best practices in Dynamics 365 and Power Platform.
• Ability to translate business requirements into scalable technical architectures.
• Excellent stakeholder management and leadership skills, with the ability to influence decision-making.
• Familiarity with DevOps, CI/CD, and ALM best practices for Power Platform solutions.
• Microsoft certifications are highly desirable.

About You

• Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions.
• Deep expertise in D365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI).
• Strong background in enterprise architecture, integration patterns, and cloud technologies (Azure, Dataverse, API management).
• Experience with security, compliance, and governance best practices in Dynamics 365 and Power Platform.
• Ability to translate business requirements into scalable technical architectures.
• Excellent stakeholder management and leadership skills, with the ability to influence decision-making.
• Familiarity with DevOps, CI/CD, and ALM best practices for Power Platform solutions.
• Strong problem-solving skills and ability to lead technical discussions.
• Microsoft certifications are highly desirable.

What You'll Do

This role requires deep expertise in Microsoft Dynamics 365 CE, Power Platform, and solution architecture best practices to deliver scalable, secure, and high-performing solutions.

Key Responsibilities:

• Lead solution architecture design for D365 CE and Power Platform implementations, ensuring alignment with business goals and technical best practices.
• Work closely with clients, business stakeholders, and technical teams to define solution roadmaps and architecture blueprints.
• Provide leadership and guidance on best practices for enterprise CRM solutions, integrations, security, and governance.
• Design complex integrations between D365 CE, Power Platform, and third-party applications using Azure Integration Services, Dataverse, and APIs.
• Oversee technical delivery, ensuring solutions are scalable, high-performing, and aligned with Microsoft best practices.
• Lead architecture governance and provide oversight on solution design, development, and deployment.
• Support pre-sales activities, including solution demonstrations, proposal writing, and client presentations.
• Mentor and coach technical teams, fostering a culture of innovation and excellence.
• Stay updated on Microsoft's latest innovations and contribute to internal knowledge-sharing initiatives.

Benefits and Culture

At Avanade, you'll find:

• Opportunity to work for Microsoft's Global Alliance Partner of the Year, with extensive training and certifications (minimum 80 hours/year).
• Access to technical and skilled resources globally.
• Dedicated career advisor to support your growth.
• A supportive, diverse, and inclusive work environment that fosters innovation and creativity.

We are committed to an inclusive culture with a deep sense of belonging for all employees. Learn more on our Inclusion & Diversity page.

Join us to expand your thinking, experiment courageously, and learn continuously. Inspire greatness, empower voices, and accelerate impact—together, we do what matters.