D365 CE Solution Architect

TN United Kingdom; Birmingham; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company that leads the way in digital transformation through innovative Microsoft Dynamics 365 solutions. As a Customer Engagement Solution Architect, you will leverage your expertise to design and implement high-impact solutions that drive business success. Collaborate with diverse stakeholders, mentor technical teams, and ensure alignment with best practices while working with cutting-edge technologies. This role offers extensive training and a supportive environment, making it an exciting opportunity for those passionate about technology and client success.

Benefits

Extensive training and paid certifications

Dedicated career advisor

Access to global technical resources

Engaged and helpful coworkers

Qualifications

• Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions.
• Deep expertise in D365 CE modules and Power Platform.

Responsibilities

• Lead solution architecture design for D365 CE and Power Platform implementations.
• Collaborate with clients to define solution roadmaps and architecture blueprints.

Skills

Microsoft Dynamics 365 CE

Power Platform

Enterprise Architecture

Cloud Technologies (Azure)

Stakeholder Management

Problem-Solving Skills

Microsoft Certifications

Education

Bachelor's Degree in Computer Science or related field

Tools

Azure Integration Services

Dataverse

API Management

DevOps

Job description

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At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry expertise, we create numerous opportunities for Microsoft, our clients, and for you. Avanade offers countless paths for you to pursue, one of which is sure to lead to your unique version of success.

As a Customer Engagement Solution Architect, you will be a trusted advisor to clients, leading the design and implementation of complex Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform solutions. You will work closely with stakeholders to define solution architecture, ensure alignment with business needs, and drive digital transformation strategies. This role offers the opportunity to work for Microsoft’s #1 partner, focusing on innovation, leadership, and delivering high-impact solutions.

Together we do what matters.

• Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions.
• Deep expertise in D365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI).
• Strong background in enterprise architecture, integration patterns, and cloud technologies (Azure, Dataverse, API management).
• Experience with security, compliance, and governance best practices in Dynamics 365 and Power Platform.
• Ability to translate business requirements into scalable technical architectures.
• Excellent stakeholder management and leadership skills, with the ability to influence decision-making.
• Familiarity with DevOps, CI/CD, and ALM best practices for Power Platform solutions.
• Strong problem-solving skills and ability to lead technical discussions.
• Microsoft certifications are highly desirable.

This role requires deep expertise in Microsoft Dynamics 365 CE, Power Platform, and solution architecture best practices to deliver scalable, secure, and high-performing solutions.

Key Responsibilities:

• Lead solution architecture design for D365 CE and Power Platform implementations, ensuring alignment with business goals and best practices.
• Collaborate with clients, stakeholders, and technical teams to define solution roadmaps and architecture blueprints.
• Provide leadership and guidance on enterprise CRM solutions, integrations, security, and governance.
• Design complex integrations between D365 CE, Power Platform, and third-party applications using Azure Integration Services, Dataverse, and APIs.
• Oversee technical delivery, ensuring solutions are scalable, high-performing, and aligned with Microsoft standards.
• Lead architecture governance, overseeing solution design, development, and deployment.
• Support pre-sales activities, including demonstrations, proposals, and client presentations.
• Mentor and coach technical teams, fostering a culture of innovation and excellence.
• Stay updated on Microsoft’s latest innovations and contribute to internal knowledge-sharing initiatives.

Some of the best things about working at Avanade:

• Opportunity to work for Microsoft’s Global Alliance Partner of the Year, with extensive training and paid certifications (minimum 80 hours annually).
• Access to technical and skilled resources globally in real-time.
• Dedicated career advisor to support your growth.
• Engaged and helpful coworkers genuinely interested in your success.

Find out more about our benefits: Employee Benefits at Avanade | Avanade