Cycle Technician Lead – Repairs & Customer Care

Evans Cycles; Cambourne; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Commission bonuses

Monthly rewards

Development courses

In-store uniform discount

Discounted gym membership

Group discount across products

Ride-To-Work Scheme

Job summary

Evans Cycles in Cambridge, England, is seeking a Supervisor Cycle Technician to lead our workshop team. You will perform and supervise a wide range of bicycle repairs, ensure safety standards, and deliver excellent service to customers.

The role requires hands-on mechanical skills, strong communication, and the ability to work weekends/evenings as store hours dictate. We offer commission bonuses, career development, and staff discounts.

Qualifications

• Proficient in bicycle mechanics and diagnosing a wide range of issues.
• Experience as a bicycle mechanic is desirable.
• Strong attention to detail and commitment to quality workmanship.

Responsibilities

• Bicycle repairs and maintenance as listed, including assessing and diagnosing issues.
• Assemble and adjust bicycles to store standards and manufacturer guidelines.
• Interact with customers to understand needs and provide quotes.
• Maintain safety inspections and quality control of repaired bikes.
• Manage workshop inventory and assist in parts selection and upselling.

Skills

Bicycle mechanics

Customer service

Teamwork

Safety standards

Communication

Education

Relevant technical qualification

Job description

Evans Cycles in Cambridge, England, is seeking a Supervisor Cycle Technician to lead our workshop team. You will perform and supervise a wide range of bicycle repairs, ensure safety standards, and deliver excellent service to customers.

The role requires hands-on mechanical skills, strong communication, and the ability to work weekends/evenings as store hours dictate. We offer commission bonuses, career development, and staff discounts.