Cycle Technician

Evans Cycles; Brighton; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Commission bonuses

Group rewards & recognition

National qualifications

Frasers Group 20% discount

Discounted gym membership

Ride-To-Work Scheme

Development courses

Job summary

Evans Cycles in Brighton is seeking a Cycle Technician to join our workshop team. You will perform high-quality repairs, service bikes, and conduct safety checks to keep customers riding confidently.

You will assemble new bikes to manufacturer guidelines, diagnose issues, and advise customers on parts and upgrades. The role requires strong knowledge of bike components, good communication, and the ability to work evenings and weekends.

Qualifications

• Experience repairing a wide range of bike types and components.
• Strong knowledge of bicycle brands, models, and components.
• Detail-focused with a commitment to quality and safety.
• Confident communicator with great customer service skills.
• Able to work independently and collaboratively within a team.
• Physically able to lift bikes and stay on feet for long periods.
• Flexible to work evenings and weekends in line with store hours.

Responsibilities

• Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.
• Assembling new bicycles to manufacturer guidelines and ensuring they're safe and ready for sale.
• Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.
• Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.
• Performing safety inspections to highlight and resolve potential issues.
• Maintaining high standards of quality control so every repair meets our safety and service expectations.
• Organising the workshop, managing spare parts, tools, and stock efficiently.
• Delivering excellent customer service - explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.

Skills

Bicycle mechanics

Customer service

Safety awareness

Independent worker

Team collaboration

Job description

Cycle Technician at Evans Cycles, you'll be at the centre of our workshop - delivering high-quality repairs, servicing, and safety checks to keep our customers riding with confidence. You'll bring technical expertise, a commitment to quality, and a passion for cycling into every repair, while providing clear and friendly advice to customers.

Why Join Us?
We don't just sell bikes - we live and breathe cycling. As part of Evans Cycles and the wider Frasers Group, you'll have access to a fantastic range of benefits, rewards, and opportunities to grow your career.

Here's what you can expect:

Commission-led bonuses across a wide range of products.

Monthly Group Rewards & Recognition.

Access to development courses and national qualifications.

Group-wide 20% discount across all Frasers Group brands.

Discounted gym membership.

Ride-To-Work Scheme (eligibility applies).

Job Description

What You'll Be Doing

Carrying out a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension servicing.

Assembling new bicycles to manufacturer guidelines and ensuring they're safe and ready for sale.

Conducting service consultations with customers, diagnosing issues, and providing clear repair recommendations and estimates.

Supporting customers in selecting the right parts, upgrades, and accessories for their bikes.

Performing safety inspections to highlight and resolve potential issues.

Maintaining high standards of quality control so every repair meets our safety and service expectations.

Organising the workshop, managing spare parts, tools, and stock efficiently.

Delivering excellent customer service - explaining repairs, offering advice, and ensuring every rider leaves confident in their bike.

Qualifications

About You

Skilled in bicycle mechanics, with experience repairing a wide range of bike types and components.

Previous workshop experience as a mechanic/technician is highly desirable.

Strong knowledge of bicycle brands, models, and components.

Detail-focused with a commitment to quality and safety.

Confident communicator with great customer service skills.

Able to work independently and collaboratively within a team.

Physically able to work on your feet and lift bikes when needed.

Flexible to work evenings and weekends in line with store hours.

Additional Information

Since 1921, Evans Cycles has been at the heart of the UK cycling community. From our first London shop to a nationwide presence and thriving online store, our passion for bikes has never changed. Knowledge, passion, and value are in our DNA - and today we continue to support riders of all levels, from first-timers to experienced cyclists.