Cybersecurity Implementation Specialist

Divvy Cloud Corp.; Belfast City District; On-site; GBP 40,000 - 70,000; Full time

Job summary

Rapid7 is seeking an Implementation Specialist to join the Technical Implementation Services team. You will blend technical installation, system configuration, and project coordination to drive post-sale onboarding, from kickoff to completion.

You’ll work across customer environments, applying knowledge of Windows, Linux, macOS, network fundamentals and cybersecurity technologies to deploy and configure solutions, resolve blockers, and document outcomes for customers.

Qualifications

• 2+ years in a customer-facing technical role such as implementation or support.
• Familiarity with Windows Server, Linux, and macOS.
• Foundational networking knowledge (DHCP, TCP/IP, DNS, HTTP).
• Understanding of cybersecurity tech (SIEM, ASM, Vulnerability Management, SOAR).
• Hands-on software installation and basic configuration knowledge.
• Ability to apply project management principles and communicate clearly.

Responsibilities

• Serve as primary contact for customer onboarding projects from kickoff to completion.
• Coordinate with internal teams, partners, and customers to drive milestones.
• Perform standard software installation and configuration aligned to customer environments.
• Guide customers through prerequisites and best-practice product setup.
• Conduct basic validation testing and troubleshoot setup issues.
• Maintain accurate implementation records and capture feedback for improvements.

Skills

Customer-facing

Windows Server

Linux

macOS

Networking basics

Communication

Project management

Problem solving

Hours flexibility

Tools

SIEM

SOAR

Vulnerability Management

Job description

Rapid7 is seeking an Implementation Specialist to join the Technical Implementation Services team. You will blend technical installation, system configuration, and project coordination to drive post-sale onboarding, from kickoff to completion.

You’ll work across customer environments, applying knowledge of Windows, Linux, macOS, network fundamentals and cybersecurity technologies to deploy and configure solutions, resolve blockers, and document outcomes for customers.