CYBER CLAIMS HANDLER | 29911

The Emerald Group Ltd, Search and Selection; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

The Emerald Group Ltd, Search and Selection is seeking a capable Claims Professional to join our cyber and capacity provider claims team in the United Kingdom. You will manage claims from first notification of loss through to settlement within delegated authorities, ensuring timely reserving and cross-border considerations.

You will collaborate with underwriters and the Products team on wordings, identify escalation points, and handle routine administrative tasks while maintaining high standards

Qualifications

• Degree-level education required.
• ACII or legal degree preferred.

Responsibilities

• Proactively handle cyber and claims on capacity providers from first notification of loss to settlement within the delegated authorities
• Ensure prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage
• The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries
• General claims administrative duties such as electronic file management filing and payment requests, and the production of management information
• Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of products and wordings
• Identify and escape claims related issues to Claims Manager and Claims Director where necessary

Education

Degree level

DIP/ACII or legal degree

Job description

Overview

Key responsibilities including however, not limited to the following:

• Proactively handle cyber and claims on capacity providers from first notification of loss to settlement within the delegated authorities
• Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage
• The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries
• General claims administrative duties such as electronic file management filing and payment requests, and the production of management information
• Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of products and wordings
• Identify and escape claims related issues to Claims Manager and Claims Director where necessary

Overview

Key responsibilities including however, not limited to the following:

• Proactively handle cyber and claims on capacity providers from first notification of loss to settlement within the delegated authorities
• Ensure that there is prompt and accurate reserving, identifying and pursuing relevant third party recoveries and seeking to reduce claims leakage
• The ability to prioritise where necessary, identifying deadlines such as those stipulated within lawsuits, demand letters and in addressing claims queries
• General claims administrative duties such as electronic file management filing and payment requests, and the production of management information
• Working closely with underwriters providing feedback on claims issues/trends and the Products team concerning the development of products and wordings
• Identify and escape claims related issues to Claims Manager and Claims Director where necessary

Qualifications Required

• Educated to degree standard
• DIP, ACII or legal degree preferred

Experience Required

• Minimum of 3 years’ experience of handling claims
• Good understanding of insurance policy wordings – cyber and tech policies a particular advantage
• Experienced with cross border and international cyber incidents or forensic investigations, or at minimum a good understanding of international considerations relating to cyber claims particularly with regards to Canada, the USA, UK, and Australia
• Experienced at working with incident response vendors, in particular legal and forensic providers