CX Team Member

Footlocker; Sheffield; Vor Ort; GBP 14.000 - 19.000; Vollzeit

Benefits dieser Stelle

From: £10.00 - £14.12 per hour

28 days holiday – plus an extra day a​

Associate discount of between 30 – 50%

WellHub - Daily Wellbeing options for

Employee Assistance Program – Retail  

Company Sick Payscheme

Head Office Internships

Striver AmbassadorProgramme

Development Opportunities

Zusammenfassung

Foot Locker in Sheffield is seeking a friendly retail sales associate who loves sneakers and athletic apparel to create a great in-store experience for every customer.

You will engage customers, learn product trends, work as part of a team, and contribute to personal and store productivity goals while maintaining high service standards.

The role offers flexible hours, weekend and holiday shifts, and opportunities for development and advancement within Foot Locker.

Qualifikationen

• 0-3 years retail experience
• Confident and comfortable engaging customers to deliver an elevated experience
• Motivated to achieve great results through enthusiasm for customers and athletic products
• Initiates completion of tasks or activities without supervision
• Flexible availability – nights, weekends, and holidays

Aufgaben

• Ensure high levels of customer satisfaction by being knowledgeable on all products and collaborating with coworkers to provide excellent sales service
• Deliver sales, outstanding customer experience, and meet operational expectations
• Maintain personal and productivity goals
• Connect with every customer by asking open-ended questions to assess needs
• Learn and share product knowledge and trends to fit customer needs
• Maintain awareness of all product knowledge and upcoming trends
• Contribute to a positive and inclusive work environment

Kenntnisse

Retail experience

Customer engagement

Task initiation

Flexible availability

Jobbeschreibung

Overview

You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.

Qualifications

• 0-3 year of retail experience
• Confident and comfortable engaging customersto deliver an elevated experience
• Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
• Initiates completion of tasks or activities without necessary supervision
• Flexible availability – including nights, weekends, and holidays

Responsibilities

• Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer's needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Benefits

• From: £10.00 - £14.12 per hour
• 28 days holiday – plus an extra day per year for the first 5 years!
• Associate discount of between 30 – 50%
• WellHub - Daily Wellbeing options for Employees
• Employee Assistance Program – Retail Trust
• Company Sick Payscheme
• Head Office Internships
• Striper AmbassadorProgramme
• Development Opportunities

Address

Unit 79
City
Sheffield
State/Province
UK
Postal Code
S9---1EN