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Kuehne Nagel; Dartford; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension plan

Route 2 Rewards scheme

Employee assistance programme (EAP)

Gold Covenant holder

Job summary

Kuehne+Nagel are currently looking to recruit for the above vacancy within the Customs Team. The role is to support all administrative activities within the Customs Department to enable the servicing of internal and external customers.

The role reports to Customs Supervisor. As a Customs Administrator you will prepare import/export declarations, ensure compliance with HMRC and regulatory changes, and provide clear, timely guidance to colleagues and clients.

Qualifications

• Experience in customs operations.
• Knowledge of CFSP and Intrastat.
• Excellent written and verbal communication skills.
• Strong IT skills including MS Word and Excel.
• Organisational and administrative abilities with deadline focus.
• Customer-focused and able to work independently.

Responsibilities

• Prepare and submit accurate import and export customs declarations.
• Manage complex customs procedures including CFSP, SFD, SDI, Intrastat.
• Ensure compliance with HMRC requirements and maintain AEO status.
• Provide expert customs advice to internal and external customers.
• Liaise with customers and teams to coordinate activities.
• Identify and resolve errors in customs declarations.

Job description

Kuehne+Nagel are currently looking to recruit for the above vacancy within the Customs Team. The role is to support all administrative activities within the Customs Department to enable the servicing of internal and external customers. The role reports to Customs Supervisor.

How you create impact

• Prepare and submit accurate import and export customs declarations and supporting documentation using dedicated customs software and internal and external systems.
• Manage complex customs procedures and requirements, including CFSP, SFD, SDI, Intrastat, customs warehousing, excise goods, CAP goods, licensable products and transit documentation.
• Ensure full compliance with relevant customs regulations, procedures and HMRC requirements, supporting the maintenance of the company’s
• Authorised Economic Operator (AEO) status.
• Maintain up-to-date knowledge of customs legislation, regulatory changes and operational procedures to ensure continued compliance and provide accurate guidance.
• Provide expert customs-related advice and support to internal colleagues and external customers, responding proactively to enquiries and delivering clear, accurate and timely information.
• Identify, investigate, report and resolve errors or discrepancies in customs declarations and associated documentation.
• Manage, control and distribute relevant customs documentation and information, ensuring accuracy, completeness and timely processing.
• Liaise effectively with customers and colleagues across operational teams and departments to coordinate customs activities, resolve queries and maintain high standards of customer service.

What we would like you to bring

• Experience in customs operations.
• Good knowledge of customs regulations and procedures, including CFSP and Intrastat.
• Excellent written and verbal communication skills, with a confident and professional approach.
• Strong IT skills, including proficiency in Microsoft Word, Excel and similar applications.
• Excellent organisational, administrative and query management skills, with the ability to prioritise workloads and meet deadlines.
• Strong attention to detail and a methodical approach to work, ensuring accuracy and compliance.
• Ability to learn quickly, retain information, interpret data and identify and escalation issues appropriately.
• Customer-focused, proactive and able to work independently while contributing effectively to a team.
• Previous customer service experience, with the ability to manage enquiries efficiently and professionally.

What's in it for you

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme, which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.