Customs Brokerage Specialist

Kühne + Nagel (AG & Co.) KG; Worcester Park Estate; On-site; GBP 28,000 - 36,000; Full time

Job summary

Kuehne+Nagel is seeking a Customs Brokerage Specialist to join our International Forwarding team in Dartford on a one-year fixed-term contract. You will support accurate and timely customs documentation and help keep our customers' goods moving.

Working closely with internal teams and customers, you will ensure activities meet HM Revenue & Customs requirements and company procedures. The role emphasizes accuracy, teamwork, and delivering excellent service in a fast-paced logistics environment.

Qualifications

• Previous UK customs experience is essential.
• Strong customer focus with a commitment to delivering excellent service.
• The ability to learn quickly, understand new processes and retain information.
• Strong planning, organisational and administrative skills with excellent attention to detail.
• A collaborative and adaptable approach, with the ability to work effectively both as part of a team and independently.
• Clear and confident communication skills, with the ability to build professional relationships with internal and external stakeholders.
• The ability to work in a fast-paced environment, meet deadlines and effectively prioritise your workload.

Responsibilities

• Process customs documentation accurately and within timelines.
• Complete data entry requirements accurately and within the required timelines.
• Ensure customs activities comply with company procedures and HM Revenue & Customs requirements.
• Use internal systems and Microsoft Office to process and maintain customs-related information.
• Respond to customer queries and resolve issues through email, telephone and video calls.
• Work closely with internal and external stakeholders to support smooth and efficient customs operations.
• Maintain high standards of accuracy and attention to detail across all administrative activities.
• Support the wider Customs team with general administration duties when required.

Skills

UK customs experience

Customer focus

Learning ability

Planning & organisation

Attention to detail

Collaborative / team player

Communication skills

Tools

Excel

Microsoft Office

Job description

Are you organised, customer-focused and interested in building your career within customs and logistics? As a Customs Brokerage Specialist, you will join our International Forwarding team in Dartford on a one-year fixed-term contract, supporting the accurate and timely processing of customs documentation and helping to keep our customers' goods moving.

Working closely with internal teams and external customers, you will play an important role in ensuring customs activities are completed efficiently, accurately and in line with company procedures and HM Revenue & Customs requirements. This is a great opportunity to join a fast-paced, collaborative environment where customer excellence is at the heart of what we do.

How you create impact

• Process customs documentation, reviewing all information received to ensure accuracy and completeness.
• Complete data entry requirements accurately and within the required timelines.
• Ensure customs activities comply with company procedures and HM Revenue & Customs requirements.
• Use internal systems and Microsoft Office to process and maintain customs-related information.
• Respond to customer queries and resolve issues through email, telephone and video calls.
• Work closely with internal and external stakeholders to support smooth and efficient customs operations.
• Maintain high standards of accuracy and attention to detail across all administrative activities.
• Support the wider Customs team with general administration duties when required.

What we would like you to bring

• Previous UK customs experience is essential.
• A strong customer focus with a commitment to delivering excellent service.
• The ability to learn quickly, understand new processes and retain information.
• Strong planning, organisational and administrative skills with excellent attention to detail.
• A collaborative and adaptable approach, with the ability to work effectively both as part of a team and independently.
• Clear and confident communication skills, with the ability to build professional relationships with internal and external stakeholders.
• The ability to work in a fast-paced environment, meet deadlines and effectively prioritise your workload.
• Good knowledge of Microsoft Office, particularly Excel.

What's in it for you

At Kuehne+Nagel, you'll have the opportunity to develop your customs and logistics expertise as part of a collaborative and customer-focused team. Based in Dartford, you'll work in a dynamic international logistics environment where accuracy, teamwork and excellent customer service make a real difference every day. This is an opportunity to strengthen your knowledge, build relationships across the business and contribute directly to ensuring our customers' goods keep moving.