Customs Process Administrator

APM Terminals; Hilcote; On-site; GBP 26,000 - 38,000; Full time

Job summary

Maersk is seeking a Customs Process Administrator (CPA) to coordinate and manage customs services within a team, from order acceptance to release of goods.

The CPA will handle declarations, data reporting, and liaise with internal and external stakeholders; weekend work may be required and shift patterns may apply.

Maersk offers training in customs legislation and foreign trade and a diverse, inclusive workplace.

Qualifications

• Strong administrative skills and attention to detail.
• Relevant customs experience or certification is an advantage.
• Knowledge of local customs authorities is an asset.
• Familiarity with customs software is a plus.
• Outlook and Microsoft applications at user level.
• Customer-facing abilities with high customer orientation.
• Team engagement and support.

Responsibilities

• Understand and perform customs clearances including certificates; identify issues and offer solutions.
• Ensure timely and accurate completion of all Import & Export declarations and Transit Movements.
• Ensure timely and accurate delivery of all financial activities relevant to Customs House Brokerage.
• Collate and present data reports to Management, Customers, Internal Stakeholders, Compliance and Implementation Teams.
• Ensure that all local customs authorities’/statutory requirements are met or exceeded.
• Maintain a first-class business relationship with all customers and internal stakeholders for the team.
• Be an active team member who exchanges knowledge and expertise.
• Proactively lead or actively participate in customs-related projects.
• Ensure training is completed to cover all accounts in the team.
• Engender team spirit and staff engagement.

Skills

Administrative skills

Customs experience

Customs authorities knowledge

Customs software

MS Office

Customer orientation

Team engagement

Job description

Overview

The Customs Process Administrator (CPA) coordinates and organizes the full range of customs services within a team, from order acceptance and registration to collection of relevant documents until release of goods and customs clearance. A CPA receives extensive internal and external training, including online training for customs legislation and foreign trade, as well as daily support. Weekend work may be required from time to time to support Customs operations, and there may be a shift pattern depending on business needs.

Main tasks and responsibilities

• Understand and be able to perform customs clearances including certificates; identify issues and offer solutions to incidents.
• Ensure timely and accurate completion of all Import & Export declarations and Transit Movements.
• Ensure timely and accurate delivery of all financial activities relevant to Customs House Brokerage.
• Collate and present data reports to Management, Customers, Internal Stakeholders, Compliance and Implementation Teams.
• Ensure that all local customs authorities’/statutory requirements are met or exceeded.
• Maintain a first-class business relationship with all customers and internal stakeholders for the team.
• Be an active team member who exchanges knowledge and expertise.
• Proactively lead or actively participate in customs-related projects.
• Ensure training is completed to cover all accounts in the team.
• Engender team spirit and staff engagement.

Required Skills

• Strong administrative skills and attention to detail.
• Relevant customs experience/certification is an advantage.
• Knowledge of local customs authorities is an asset.
• Familiarity with at least one relevant customs software is a plus.
• Outlook and user-level experience of Microsoft applications.
• Customer-facing and interaction skills with high level of customer orientation.
• Team engagement and support.

If you are interested to know more about this opportunity, please apply directly.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, disability, medical condition, pregnancy or parental leave, veteran status, gender identity, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].