Customs Coordinator (Late Shift)

American President Lines; Belfast City District; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Pension

Life assurance

Holiday buy scheme

Employee benefits platform

Job summary

CEVA Logistics in Belfast is seeking a Customs Coordinator to support day-to-day import and export activities across UK, NI and EU. You will prepare declarations, review documents, and ensure compliance while liaising with customers and partners to move goods efficiently.

The role involves a 4 on / 4 off shift pattern with 12-hour late shifts, and a salary of £29,000-£31,000 per annum, depending on experience.

Qualifications

• Experience in customs administration or coordination in a fast-paced logistics environment.
• Strong data entry and administrative skills with the ability to work accurately and quickly.
• Knowledge of NI/UK/EU customs regulations is beneficial and data accuracy is essential.

Responsibilities

• Prepare and process accurate customs declarations in line with instructions and regulations.
• Review and process customs and shipping documents; maintain data in systems.
• Communicate with customers, hauliers, freight forwarders and CEVA teams to ensure smooth movements.
• Support ICS2 declarations and ensure KPI/SLA targets are met.

Skills

Data entry

Administrative skills

Attention to detail

Multitasking

Process adherence

Customer service

Tools

CargoWise

Steam Liner

eCustoms

Job description

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590737

Belfast, GB

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

YOUR ROLE

Our growing Customs team based in Belfast is looking for a Customs Coordinator to join our operation, supporting customers across Northern Ireland as well as our wider European teams through our developing shared service centre.

You will play an important role in supporting the day-to-day import and export customs process, preparing and processing customs declarations and helping customers move goods compliantly and efficiently across the UK, Northern Ireland, Europe and wider international markets.

This role works on a 4 on / 4 off shift pattern, with 12-hour late shifts typically operating between 10:00–22:00, 11:00–23:00 or 12:00–00:00, depending on operational requirements. We are offering a salary of £29,000-£31,000 per annum, depending on experience.

WHAT ARE YOU GOING TO DO?

Reporting into the Customs Management Team Leader, you will support a varied customer base across a range of import and export customs activity. You will prepare and process accurate customs declarations in line with customer instructions, company procedures and current UK, Northern Ireland and EU customs regulations. You will support customs activity across key flows including GB to Northern Ireland and EU movements, as well as raisingICS2 safety and security declarations where required.

Day to day, you will review and process customs and shipping documentation, enter and maintain accurate data across customs and logistics systems, and ensure declarations are completed within agreed KPIs and customer SLAs. You will monitor customs activity and proactively resolve documentation, clearance or data issues, escalating more complex compliance matters where required. Customer service will also form a key part of the role. You will communicate regularly with customers, hauliers, freight forwarders and internal CEVA teams, responding to queries, providing updates and supporting the smooth movement of goods. You will maintain accurate customer and customs records, update internal log files and systems and support general account administration. The team currently works across systems including CargoWise, Steam Liner and eCustoms, so previous experience of customs or freight systems would be advantageous.

WHAT ARE WE LOOKING FOR?

To be successful in your application, you will ideally have experience within customs administration or coordination, or a related logistics environment. You will need strong data entry and administrative skills, with the ability to work accurately and efficiently at pace. Attention to detail is essential, alongside the ability to manage multiple priorities, follow defined processes and work to agreed deadlines and service levels.

We are open to candidates from a broad logistics, supply chain, freight forwarding, customs, shipping, compliance, finance or billing background, ideally gained within a fast-paced operational environment. Experience or knowledge of Northern Ireland customs processes, post-Brexit compliance requirements,ICS2 or UK/EU customs regulations would be beneficial.

WHAT DO WE HAVE TO OFFER?

• Alongside developing your practical customs knowledge, we will support you through recognised customs qualifications, including the opportunity to complete Level 2 through the UK Customs Academy, with further development available up to Level 4.
• With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IN2