Air Import Operator

American President Lines; Greater London; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Holiday entitlement with buy scheme

Pension and life assurance

Employee benefits platform with-dis</n

Job summary

CEVA Logistics UK&I is hiring an experienced Air Import Operator based in Hounslow to join a busy team handling import shipments from start to finish and ensuring regulatory compliance and customer satisfaction.

The role runs Monday to Friday, 09:00–18:00. You will coordinate airline bookings, prepare import documentation, work with customs, and support costing and billing. Freight forwarding experience and strong attention to detail are essential.

Qualifications

• Experience in air freight forwarding.
• Ability to handle import documentation and airline bookings.
• Strong organization and attention to detail.

Responsibilities

• Manage air export shipments from start to finish, ensuring smooth, compliant and efficient operations.
• Complete accurate import customs declarations in line with HMRC regulations and maintain high standards of compliance and record keeping.
• Monitor shipments, manage milestones, identify and resolve delays or operational issues, and keep customers proactively informed from collection through to departure and arrival.
• Support costing and billing activities, ensuring job files, shipment records and financial information are accurate and complete.

Job description

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589383

London Heathrow, GB

Air Import Operator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’sa journey on which you rise.

YOUR ROLE

Our operations based in Hounslow is looking for an experienced Air Import Operator to join our team and play a key role in managing air export operations from start to finish. The successful candidate will ensure all import shipments are handled efficiently, comply with regulatory standards, and deliver the highest levels of customer satisfaction.

This is a Monday to Friday role, 09:00-18:00.

WHAT ARE YOU GOING TO DO?

Reporting to the Air Import Supervisor, you will manage air export shipments from start to finish, ensuring smooth, compliant and efficient operations. You will arrange collections, book cargo with airlines and follow customer SOPs and quotations, while preparing all required export documentation, commercial invoices, packing lists and consolidation documentation.

You will complete accurate import customs declarations in line with HMRC regulations and maintain high standards of compliance and record keeping. Working closely with airlines, handling agents, transport providers, freight forwarders and internal teams, you will monitor shipments, manage milestones, identify and resolve delays or operational issues, and keep customers proactively informed from collection through to departure and arrival. You will also support costing and billing activities, ensuring job files, shipment records and financial information are accurate and complete.

WHAT ARE WE LOOKING FOR?

To be successful in your application you will be a confident air export professional with solid experience in freight forwarding, someone who can handle import documentation, customs declarations, and airline bookings with accuracy and pace. You will thrive in a busy environment, communicate clearly with customers and partners, and stay proactive when issues arise. You will have strong organisation skills, excellent attention to detail, and the ability to own your shipments, operationally and financially.

WHAT DO WE HAVE TO OFFER?

We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on money off vouchers for a diverse range of retail, travel and hospitality brands. You will be IT literate able to use freight systems such as Cargowise.

Due to the nature of the role and security clearance requirements it is essential for the successful candidate to have resided in the UK for a minimum of 5 years.

ABOUT TOMORROW

That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.

Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland. IND2