Customs Clearance Clerk (Shifts)

DFDS UK & Ireland; Dover; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join DFDS as a Customs Clearance Clerk and become a vital part of their team. This role involves managing customs documentation, providing guidance on import/export processes, while working in a dynamic team environment that values personal development. Enjoy excellent benefits including life assurance, pension scheme, and free ferry travel for guests.

Benefits

Contributory company pension scheme

Life assurance cover

Holiday Purchase Scheme

Access to Thriving wellbeing platform

Free ferry travel for up to 4 guests

Qualifications

• Minimum of three years Customs clearance experience.
• Comprehensive understanding of import and export processes.

Responsibilities

• Complete customs clearance documentation.
• Liaise with internal and external stakeholders.
• Advise on import/export restrictions and customs laws.

Skills

Communication

Teamwork

Initiative

Job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customs Clearance Clerk.

Be part of the movement – and play your part

About the role

Working 12 hour shifts, both days and nights on rota, you’ll be communicating with customers along with internal stakeholders. You will be joining a dedicated team, to deliver an efficient customs clearance service, delivering very high standards of service whilst identifying, implementing, and realising new opportunities to enhance existing revenues.

You will be responsible for:

• Customs clearance documentation completion
• Checking documents
• Liaising with internal and external stakeholders
• Adhering to customs related laws and regulations
• Maintaining your understanding and keep up to date with changes as they occur
• Advising customers on import and export restrictions, tariff systems, insurance requirements and all other customs related matters.

About you

We are seeking a candidate with a minimum of three years of current Customs clearance experience, demonstrating a comprehensive understanding of the import and export process. Ideally, the candidate will also possess knowledge of POAO goods and the specific documentation these commodities require. The successful applicant will thrive as both a good team player and an individual capable of working independently and taking initiative.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
• Access to Thrive, our award-winning Wellbeing platform.
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

Are we a match? Then what are you waiting for? Apply Now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.