Customs Clearance Clerk (Days)

DFDS UK & Ireland; Dover; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join DFDS as a Customs Clearance Clerk (Days) and play a vital role in enhancing our customs service to Turkish customers. With responsibilities that include documentation and stakeholder liaison, this role seeks a candidate with two years of customs experience and a drive for teamwork and independent initiatives. Enjoy benefits like life assurance, pension schemes, and free ferry travel.

Benefits

Life assurance cover

Contributory company pension scheme

Holiday Purchase Scheme

Free ferry travel for up to 4 guests

Full employee assistance programme

Retail discounts

Cashback on health care

Access to Wellbeing platform

Mental health support webinars

Qualifications

• Minimum of two years current Customs Clearance experience.
• Comprehensive understanding of the import/export process.
• Knowledge of POAO goods and specific documentation requirements preferred.

Responsibilities

• Complete customs clearance documentation.
• Liaise with internal/external stakeholders regarding customs matters.
• Advise customers on import/export restrictions and tariff systems.

Skills

Customs clearance documentation

Regulatory compliance

Communication

Team collaboration

Job description

Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Customs Clearance Clerk(Days).

Be part of the movement – and play your part.

About the role

Working Monday to Friday, between 08:00-17:00, you’ll be communicating with Turkish customers along with internal stakeholders. You will be joining a dedicated team, to deliver an efficient customs clearance service, delivering very high standards of service whilst identifying, implementing, and realising new opportunities to enhance existing revenues.

You will be responsible for:

• Customs clearance documentation completion
• Checking documents
• Liaising with internal and external stakeholders
• Adhering to customs related laws and regulations
• Maintaining your understanding and keep up to date with changes as they occur
• Advising customers on import and export restrictions, tariff systems, insurance requirements and all other customs related matters.

About you

We are seeking a candidate with a minimum of two years of current Customs Clearance experience, demonstrating a comprehensive understanding of the import and export process. Ideally, the candidate will also possess knowledge of POAO goods and the specific documentation these commodities require. The successful applicant will thrive as both a good team player and an individual capable of working independently and taking initiative. Turkish Customs Clearance experience would be beneficial but not essential.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.

Working at DFDS

Join the movement and grow with us.

Be a valued member of a diverse team at DFDS and help drive change together.

While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.

Now about what we can give you. You’ll be able to access some fantastic benefits such as:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including:
• Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
• Access to Breeze, our award-winning Wellbeing platform.
• Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.

Are we a match? Then what are you waiting for? Apply now.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.

We look forward to hearing from you.