Customs Clerk

Hrgo-Recruitment; Dover; On-site; GBP 22,000 - 30,000; Full time

Job summary

Hrgo-Recruitment is seeking a Customs Clerk for a Dover-based role supporting the movement of goods across borders. You will manage import/export administration, ensure declarations are accurate and submitted on time, and collaborate with carriers and clients to resolve border holds.

Ideal candidates have at least 1 year in customs or freight/logistics, with knowledge of CDS/CHIEF or similar systems. Excellent data accuracy and clear communication are essential in this fast-paced environment.

Qualifications

• 1 year of customs clerk or freight/logistics experience.
• Knowledge of customs procedures and tariff rules.
• Strong data accuracy and record-keeping.
• Calm, problem-solving under tight deadlines.
• Clear written and verbal communication.
• Proficiency with spreadsheets and logistics systems.
• Detail-oriented with compliance mindset.

Responsibilities

• Prepare import and export documentation and verify paperwork.
• Submit frontier declarations using customs software.
• Apply correct commodity codes and info.
• Validate duties, VAT, tariff requirements.
• Coordinate with port authorities, planners, drivers, and clients.
• Maintain records and support audits/queries.

Skills

Customs procedures

Attention to detail

Data entry

Communication

Tools

Customs software (CDS/CHIEF)

Job description

Experience: Minimum 1 year (customs/freight forwarding/logistics)

Looking for a fast-paced, detail-focused role at the heart of UK trade? We’re recruiting a Customs Clerk in Dover, supporting the smooth movement of goods across international borders. If you’re confident preparing customs declarations, checking compliance, and keeping freight moving under tight deadlines, this could be your next step.

The Role

You’ll manage import and export administration end-to-end, ensuring declarations are accurate, compliant, and submitted on time—while working closely with stakeholders to prevent or resolve border delays.

Key Responsibilities

• Prepare import and export documentation and verify commercial paperwork for accuracy
• Submit pre-lodgement and frontier import/export declarations using customs declaration software connected to customs systems (e.g., CDS/CHIEF or equivalent)
• Apply correct commodity codes and supporting information
• Validate duty rates, VAT calculations, and tariff requirements in line with international trade rules and HMRC/local regulations
• Liaise with port authorities, transport planners, drivers, and clients to resolve holds, queries, and border delays
• Maintain accurate records and support audits/queries where required

What We’re Looking For

• Minimum 1 year’s experience in a customs clerk role or within freight forwarding/logistics with customs exposure
• Practical knowledge of customs procedures, tariff regulations, and commodity classification
• Strong administrative accuracy (data entry, numerical checking, document validation)
• Calm, solutions-driven approach in time-sensitive freight operations
• Confident written and verbal communication with customers and operational teams
• IT proficiency, including spreadsheets and logistics/customs systems
• High attention to detail and a consistent compliance mindset

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