Customs Administrator

American President Lines; Felixstowe; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Competitive annual leave

Pension

Life assurance

Employee benefits platform with retail

Job summary

CEVA Logistics is seeking a Customs Administrator to support customs clearances for air, ocean, and road freight customers from our Felixstowe team.

You will work closely with colleagues to ensure clearances are processed efficiently, maintain accurate entries, and provide guidance to customers through the customs process, helping deliver a high-quality service.

Qualifications

• Experience in a Customs Administrator or Customs Coordinator role.
• Ability to implement compliance best practices within your role.
• Strong communication skills to handle customer interactions.

Responsibilities

• Process customs clearances for air, ocean and road freight customers.
• Maintain accurate data in systems such as Destin8 and CNS.
• Ensure documentation is complete and compliant with regulations.
• Build and maintain strong relationships with customers throughout the clearance process.

Job description

Felixstowe, GB

Customs Administrator

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It's a journey on which you rise.

YOUR ROLE

Our growing Customs team based in Felixstowe is looking for an experienced Customs Administrator to support with customs clearances for our Air, Ocean, and Road Freight customers.

You will have the opportunity to deepen your expertise through the UK Customs Academy, with full support to complete your Level 2 qualification.

This is a Monday to Friday role, working 08:30-17:00, with a requirement to work one Saturday in every four. A day off in lieu will be provided for Saturday working.

WHAT ARE YOU GOING TO DO?

Reporting to the Customs Team Leader, you will work closely with your colleagues to ensure all customs clearances are processed accurately and efficiently for goods entering the UK, typically from European countries, on behalf of a diverse range of customers.

Using systems such as Destin8 and CNS, you will manage inventory links and ensure all required information is accurately included within customs entries. You will maintain a high level of attention to detail, ensuring all customs documentation is complete, accurate, and fully compliant with relevant regulations, helping to prevent errors or delays.

The role also involves regular communication with customers, so you will be responsible for building and maintaining strong, long‑lasting relationships. You will provide guidance and support throughout the customs clearance process, ensuring customers receive a high‑quality service at every stage.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will need to come with experience working in a Customs Administrator or Customs Coordinator role (or similar) and be confident working in a role that services a large and varied customer base. You’ll need to understand and implement best practice within your role to ensure compliance is maintained, being proactive and efficient in your communication with customers, and be able to multi‑task in a fast‑paced environment whilst maintaining accuracy and attention to detail.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world

• competitive annual leave entitlement with a fantastic holiday buy scheme
• pension
• life assurance
• access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice.

We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.

Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.