Customs Administrator

Allscreens Nationwide Ltd; Felixstowe; On-site; GBP 21,000 - 28,000; Full time

Job summary

CEVA Logistics in Felixstowe is seeking an experienced Customs Administrator to support customs clearances for Air, Ocean, and Road Freight customers. The role offers UK Customs Academy development and Level 2 qualification support.

The position runs Monday to Friday, 08:30–17:00, with one Saturday every four weeks and a day off in lieu. Reporting to the Customs Team Leader, you will handle clearances for goods entering the UK from Europe, using Destin8 and CNS, ensuring accurate records and

Qualifications

• Experience in a Customs Administrator or Customs Coordinator role.
• Experience servicing a large and varied customer base.
• Ability to maintain compliance and attention to detail.
• Strong communication with customers and stakeholders.

Responsibilities

• Process customs clearances for UK arrivals (air, ocean, road).
• Manage inventory links and ensure accurate data in customs entries.
• Ensure all documentation is complete, accurate and compliant.
• Build and maintain strong relationships with customers.
• Provide guidance throughout the customs clearance process.

Skills

Customs administration

Attention to detail

Customer communication

Multitasking

Education

UK Customs Academy Level 2

Tools

Destin8

CNS

Job description

Our growing Customs team based in Felixstowe is looking for an experienced Customs Administrator to support with customs clearances for our Air, Ocean, and Road Freight customers.

You will have the opportunity to deepen your expertise through the UK Customs Academy, with full support to complete your Level 2 qualification.

This is a Monday to Friday role, working 08:30–17:00, with a requirement to work one Saturday in every four. A day off in lieu will be provided for Saturday working..

WHAT ARE YOU GOING TO DO?

Reporting to the Customs Team Leader, you will work closely with your colleagues to ensure all customs clearances are processed accurately and efficiently for goods entering the UK, typically from European countries, on behalf of a diverse range of customers.

Using systems such as Destin8 and CNS, you will manage inventory links and ensure all required information is accurately included within customs entries. You will maintain a high level of attention to detail, ensuring all customs documentation is complete, accurate, and fully compliant with relevant regulations, helping to prevent errors or delays.

The role also involves regular communication with customers, so you will be responsible for building and maintaining strong, long-lasting relationships. You will provide guidance and support throughout the customs clearance process, ensuring customers receive a high-quality service at every stage.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will need to come with experience working in a Customs Administrator or Customs Coordinator role (or similar) and be confident working in a role that services a large and varied customer base. You’ll need to understand and implement best practice within your role to ensure compliance is maintained, being proactive and efficient in your communication with customers, and be able to multi-task in a fast-paced environment whilst maintaining accuracy and attention to detail.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment.

ABOUT TOMORROW

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