Customs Administrator

Allscreens Nationwide Ltd; Liverpool; On-site; GBP 21,000 - 32,000; Full time

Job summary

CEVA Logistics is seeking an experienced Customs Coordinator to support UK customs clearances for Air, Ocean, and Road Freight customers from Aberdeen. The role emphasizes accuracy, regulatory compliance, and strong customer communication.

You will ensure documentation is complete, work with systems like Destin8 and CNS, and help maintain high service levels for a diverse customer base while pursuing UK Customs Academy training and Level 2 qualification.

Qualifications

• Experience as Customs Administrator or Customs Coordinator.
• Strong attention to detail and accuracy in documentation.
• Proactive communication with customers and colleagues.

Responsibilities

• Process customs clearances for UK imports/exports.
• Use Destin8 and CNS to manage inventory links and data.
• Ensure all documents are complete and regulatory compliant.
• Build and maintain relationships with customers throughout the clearance process.

Skills

Customs coordination

Customer communication

Attention to detail

Tools

Destin8

CNS

Job description

Our growing Customs team based in Aberdeen is looking for an experienced Customs Coordinator to support with customs clearances for our Air, Ocean, and Road Freight customers.

You will have the opportunity to deepen your expertise through the UK Customs Academy, with full support to complete your Level 2 qualification.

This is a Monday to Friday rotating shift pattern, consisting of two weeks on early shifts followed by two weeks on late shifts:

Early shift: Monday to Friday, 06:00–14:30

Late shift: Monday to Friday, 11:30–20:00

WHAT ARE YOU GOING TO DO?

Reporting to the Customs Team Leader, you will work closely with your colleagues to ensure all customs clearances are processed accurately and efficiently for goods entering the UK, typically from European countries, on behalf of a diverse range of customers.

Using systems such as Destin8 and CNS, you will manage inventory links and ensure all required information is accurately included within customs entries. You will maintain a high level of attention to detail, ensuring all customs documentation is complete, accurate, and fully compliant with relevant regulations, helping to prevent errors or delays.

The role also involves regular communication with customers, so you will be responsible for building and maintaining strong, long-lasting relationships. You will provide guidance and support throughout the customs clearance process, ensuring customers receive a high-quality service at every stage.

WHAT ARE WE LOOKING FOR?

Our ideal candidate will need to come with experience working in a Customs Administrator or Customs Coordinator role (or similar) and be confident working in a role that services a large and varied customer base. You’ll need to understand and implement best practice within your role to ensure compliance is maintained, being proactive and efficient in your communication with customers, and be able to multi-task in a fast-paced environment whilst maintaining accuracy and attention to detail.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands.

There's no doubt that you will be compensated for your hard work and commitment.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.