Customs Admin Assistant - Organised & Excel-Savvy (Harwich)

DSV Road GmbH; Tendring; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Enhanced Annual Leave Entitlement

Salary Sacrifice Cycle Scheme

Employee counselling

Job summary

DSV Road GmbH is hiring for Customs Administrative Assistants to support the Harwich customs team. The role focuses on onboarding customers, submitting declarations, and generating invoices, with a bias toward accuracy and timely processing.

The candidate will work in a busy environment, using Excel for reporting and Outlook for communications. This entry-level position offers development within a global logistics company and requires strong organisational skills.

Qualifications

• Experience with Microsoft Office and ability to work independently or in a team.
• Strong written and verbal communication skills.
• Willingness to learn about customs processes and industry terms.
• Reliable, punctual and well-organised.

Responsibilities

• Communicating via emails and phone calls to deliver good customer service.
• Ensure Direct Representation agreements are completed, signed, and valid for submitting customs declarations.
• Create customer profiles in the system for submitting customs declarations.
• Request debtor accounts for new customers to enable billing for customs charges.
• Run reports in Microsoft Excel to monitor data and performance.
• Raise VAT and DUTY invoices and ensure timely delivery to customers.
• Assist the customs team to ensure documents are correct and uploaded for swift clearance.

Skills

Independent worker

Team player

Excellent communication

Willing to learn

Tools

Microsoft Outlook

Microsoft Excel

Job description

DSV Road GmbH is hiring for Customs Administrative Assistants to support the Harwich customs team. The role focuses on onboarding customers, submitting declarations, and generating invoices, with a bias toward accuracy and timely processing.

The candidate will work in a busy environment, using Excel for reporting and Outlook for communications. This entry-level position offers development within a global logistics company and requires strong organisational skills.