Customer Training Commercial Manager

Rullion Managed Services; Lincoln; Hybrid; GBP 34,000 - 47,000; Full time

Job summary

Rullion is recruiting for a Customer Training Commercial Manager based in Lincoln (University of Lincoln). The role covers the full commercial lifecycle for customer training services, from sales and marketing through to project delivery, financial management and invoicing.

Hybrid working with potential international travel. You will work with internal teams, external customers and global partners to drive revenue and profitability of training programmes across the UK and internationally, manage

Qualifications

• Experience in commercial management or contract management.
• Degree-level qualification in Commercial Management, Finance or Engineering.
• Project management experience essential.
• Strong budget, cost control and profitability awareness.
• Proven sales, marketing and CRM skills.
• Ability to manage multiple projects and stakeholders.
• Experience preparing commercial proposals and contracts.
• Excellent communication and negotiation skills.
• Knowledge of gas turbines or technical training products advantageous.

Responsibilities

• Develop and implement sales strategies for customer training services.
• Manage training catalogs, marketing materials and commercial proposals.
• Establish pricing through benchmarking and market analysis.
• Lead direct customer engagement and sales activities.
• Oversee commercial aspects of training projects, including budgets, costs, invoicing and profitability.
• Manage training projects across the UK and overseas.
• Collaborate with global teams to maximise revenue opportunities.
• Work with Product Training teams to meet customer demands.
• Ensure compliance with commercial policies and regulations.

Skills

Commercial management

Contract management

Project management

Budget management

Cost control

Profitability

Sales & marketing

Client relationship

Negotiation

Multi-stakeholder

Education

Degree in Commercial Management/Finance

Tools

CRM software

Excel

Job description

Rullion are looking to recruit for the following position:

Job Title: Customer Training Commercial Manager
Location: Lincoln - University of Lincoln
Start Date: ASAP
Contract Duration: 6-month rolling contract
IR35 Status: Inside IR35
Pay Rate: 25.00 PAYE / 33.79 Umbrella per hour
Working Arrangement: Hybrid working
Travel: Potential travel to Sweden and Germany

About the Role

• We are seeking an experienced Customer Training Commercial Manager to provide commercial and project management support to a Product Training department.
• This role will oversee the full commercial lifecycle of customer training services, from sales and marketing through to project delivery, financial management and invoicing.
• The successful candidate will work closely with internal teams, external customers and global partners to drive revenue, profitability and the successful delivery of training programmes across the UK and internationally.

Key Responsibilities:

• Develop and implement sales strategies for customer training services.
• Manage customer training catalogues, marketing materials and commercial proposals.
• Establish competitive pricing through benchmarking and market analysis.
• Lead direct customer engagement and sales activities.
• Oversee commercial aspects of training projects, including budgets, costs, invoicing and profitability.
• Manage training projects delivered across the UK and overseas.
• Collaborate with global teams to maintain best practices and maximise revenue opportunities.
• Work closely with Product Training teams to ensure training solutions meet customer and market demands.
• Ensure compliance with relevant commercial policies, procedures and regulations.

Skills & Experience Required:

• Previous experience in a commercial management, contract management or customer-facing role.
• Degree-level qualification in Commercial Management, Finance, Engineering or equivalent experience.
• Project management experience is essential.
• Strong commercial awareness, including budget management, cost control and profitability.
• Proven sales, marketing and customer relationship management skills.
• Ability to manage multiple projects and stakeholders.
• Experience preparing commercial proposals and managing customer contracts.
• Excellent communication, negotiation and organisational skills.
• Knowledge of technical training products or gas turbines would be advantageous.
• Ability to work collaboratively with UK and international teams.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.