Customer Team Member (Hiring Immediately)

JR United Kingdom; Stockport; On-site; GBP 10,000 - 40,000; Part time

Job summary

An established industry player is seeking enthusiastic Customer Team Members to join their dynamic team in Stockport. This part-time role offers a variety of shifts, with full training provided to ensure you succeed. You'll be at the forefront of customer engagement, delivering exceptional service and fostering community connections. Enjoy attractive benefits including a generous holiday allowance, pension contributions, and discounts on store products. This is a fantastic opportunity to make a difference in a friendly and supportive environment, where your contributions truly matter.

Benefits

31 days holiday

10% employer pension contributions

30% discount on Co-op products

Virtual healthcare services

Paid training

Cycle-to-work scheme

Wagestream app for pay access

24/7 employee assistance service

Qualifications

• Genuine care for customers and members.
• Flexibility to work various shifts.

Responsibilities

• Provide friendly and thoughtful service to customers.
• Support store team to solve problems for customers.
• Ensure store safety and compliance.

Skills

Customer Service

Problem Solving

People Skills

Job description

Social network you want to login/join with:

Customer Team Member (Hiring Immediately), Stockport

Client:

Co-op

Location:

Stockport, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

Closing date: 07-05-2025

Customer Team Member

Location: 156 Hall Street, Offerton, Stockport, SK1 4HR

Pay: £12.30 per hour

Contract: 12 hours per week + regular overtime, permanent, part time

Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview

Full, paid training provided

You can apply for this role using your mobile device (no CV needed!)

We’re looking for Customer Team Members to join our team at Co-op.

When you join Co-op, you’ll get benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.

As a Customer Team Member, you’ll be part of a friendly team dedicated to helping our customers. Your responsibilities include providing great service on the tills and shop floor, re-stocking shelves, and cleaning spillages.

At Co-op, we focus on fairness and community. We support your wellbeing and offer policies to help through various life events.

What you'll do

• Provide friendly and thoughtful service, responding to queries and promoting Co-op products and Membership.
• Support your store team to solve problems for customers and members.
• Ensure the store is safe and compliant, keeping shelves stocked and prices, dates, and temperatures accurate.
• Assist in introducing new products and services, sharing experiences with colleagues.
• Engage with the local community through activities and events.

This job would suit people who have

• A genuine care for customers and members.
• Great people skills to build positive relationships.
• A positive approach to change and problem solving.
• The flexibility to work various shifts.

Why Co-op?

• 30% discount on all Co-op products plus 10% on other brands.
• A pension scheme with up to 10% employer contributions.
• Wagestream app for accessing a percentage of your pay as you earn it.
• 31 days of holiday (including bank holidays, pro rata for part-time).
• Virtual healthcare services including GP, eye care, mental health, and nutrition support.
• 24/7 employee assistance service.
• Paid training and support for personal development and career progression.
• Rotas shared three weeks in advance, accessible via your phone.
• Cycle-to-work scheme.

Building an inclusive workplace

We welcome applications from everyone and aim to create inclusive environments. We support reasonable adjustments during recruitment and are part of the Disability Confident scheme. When applying, indicate if you wish to be considered under this scheme. We also provide adjustments during the recruitment process as needed.

Learn more about our recruitment at jobs.coop.co.uk/apply-process and about our diversity commitments at jobs.coop.co.uk/diversity-inclusion-wellbeing.

As part of the application, you will complete two online assessments (~20 minutes). We may remove the vacancy before the closing date.