Customer Team Member

TN United Kingdom; Milton Keynes; On-site; GBP 20,000 - 24,000; Full time

Job summary

An established industry player is seeking friendly and customer-focused individuals to join their team as Customer Team Members. This role offers a dynamic work environment with varied shifts, including early mornings and late evenings. You'll provide excellent service, support your colleagues, and engage with the community while enjoying benefits like paid training, a comprehensive pension scheme, and discounts on products. If you have a genuine care for customers and a positive attitude, this opportunity is perfect for you!

Benefits

31 days holiday

Pension scheme with up to 10% employer contribution

Virtual healthcare services

30% discount on products

Paid training and development opportunities

Support for wellbeing

Qualifications

• Genuine care for customers and members' needs.
• Excellent people skills and positive attitude.

Responsibilities

• Providing friendly service and responding to customer queries.
• Ensuring store safety and legality by maintaining stock levels.

Skills

Customer Service

Problem Solving

Team Collaboration

Flexibility

Job description

Job Description for Customer Team Member at Co-op

Join our team as a Customer Team Member at Co-op! We are looking for friendly, customer-focused individuals to provide excellent service in our stores. This role involves working varied shifts, including early mornings from 6am, afternoons, late evenings until 10pm, and weekends, with specific hours to be discussed at interview. The position also includes working in our in-store bakery.

What We Offer:

• Full, paid training
• Benefits including 31 days holiday, a pension scheme with up to 10% employer contribution, virtual healthcare services, and a 30% discount on Co-op products
• Support for your wellbeing and career development

Key Responsibilities:

• Providing friendly and thoughtful service, responding to customer queries, promoting Co-op products and Membership, and supporting the bakery
• Supporting colleagues and solving problems to enhance the shopping experience
• Ensuring store safety and legality by maintaining stock levels, accurate pricing, and proper storage conditions
• Introducing new products and services and sharing feedback with colleagues
• Engaging with the local community through activities and events

Ideal Candidates:

• Genuine care for customers and members' needs
• Excellent people skills and positive attitude towards change
• Flexibility to work different shifts

Why Join Co-op?

• Discounts on products and other benefits
• A comprehensive pension scheme
• Access to health and wellbeing resources
• Paid training and development opportunities
• Supportive and inclusive workplace environment

Inclusivity and Accessibility:

We are committed to building diverse and inclusive teams. We welcome applications from everyone and can make reasonable adjustments for candidates with disabilities. We are part of the Disability Confident scheme and encourage disabled candidates to apply.