Customer Team Member

TN United Kingdom; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is looking for a Customer Team Member to join their team in a supportive environment. This role offers the chance to engage with customers, promote products, and contribute to a positive shopping experience. With flexible shifts and comprehensive training, you'll be part of a community-focused team that values inclusivity and personal development. Enjoy generous benefits such as discounts, pension contributions, and virtual healthcare services while making a real difference in your local community.

Benefits

31 days holiday

Pension with up to 10% contribution

Access to virtual healthcare services

30% discount on all products

Career development and paid training

Qualifications

• Genuine care for customers and members.
• Excellent people skills and positive attitude.

Responsibilities

• Provide friendly service and respond to customer queries.
• Support store colleagues and solve customer problems.
• Ensure store safety and legality.

Skills

Customer Service

Problem Solving

Adaptability

People Skills

Job description

Job Title: Customer Team Member at Co-op

Join our team at Co-op as a Customer Team Member and enjoy a range of benefits and a supportive work environment.

Working Pattern

6am to 12pm, Wednesday, Thursday, and Sunday. Role includes working in our in-store bakery. Full, paid training provided. No CV needed to apply via mobile device.

Eligibility

You must be aged 18 or over, as the role involves working before 6am or after 10pm.

Benefits

• 31 days holiday
• Pension with up to 10% Co-op contribution
• Access to virtual healthcare services
• 30% discount on all Co-op products

Role Responsibilities

• Provide friendly and thoughtful service, responding to customer queries and promoting Co-op products and Membership
• Support store colleagues and solve customer problems
• Ensure store safety and legality by maintaining stock levels, pricing, and temperature controls
• Assist in introducing new products and services
• Engage with the local community through activities and events

Ideal Candidate

• Genuine care for customers and members
• Excellent people skills and positive attitude
• Adaptability and problem-solving skills
• Flexibility to work various shifts

Why Work at Co-op?

• Discounts on products and brands
• Employer pension contributions
• Money management and health apps
• Generous holiday entitlement
• Virtual healthcare and wellbeing support
• Career development and paid training
• Advance notice of rotas and cycle-to-work scheme

Inclusivity and Accessibility

We welcome applications from everyone and are committed to building diverse and inclusive teams. Reasonable adjustments are available for candidates with disabilities, and we participate in the Disability Confident scheme. When applying, please indicate if you wish to be considered under this scheme or require adjustments during the recruitment process.