Customer Team Leader — Store Ops & Community Impact

Co-op Group; Sefton; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

Colleague discount 30%

Flexible pay access

Pension contributions up to 10%

Holiday entitlement 24 days pro-rata (

Cycle to work scheme

GP access 24/7 support

Job summary

Co-op Group is seeking a Customer Team Leader to run a busy Malvern store and lead a small team on shifts including early mornings and weekends. You will motivate staff, coach and support service on the shop floor, tills, and stock control while delivering great customer experiences.

You’ll help with merchandising, community engagement and Co-op membership growth, while embracing flexible hours and regular overtime under a permanent part-time contract.

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift
• Motivate, coach, and support your team to deliver great service and efficient operations
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members
• Support store performance through merchandising, stock accuracy, and HR processes
• Champion Co-op through community engagement and membership growth

Skills

Leadership

People skills

Retail knowledge

Tools

POS tills

Job description

Co-op Group is seeking a Customer Team Leader to run a busy Malvern store and lead a small team on shifts including early mornings and weekends. You will motivate staff, coach and support service on the shop floor, tills, and stock control while delivering great customer experiences.

You’ll help with merchandising, community engagement and Co-op membership growth, while embracing flexible hours and regular overtime under a permanent part-time contract.