Customer Team Leader: Store Floor & Community Lead

Co-op Group; West of England; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

30% staff discount

Full training and career development

Pension contributions

36 days of holiday

Job summary

Co-op is recruiting a Customer Team Leader in Bristol to oversee a store on Ridingleaze Lawrence Weston, with 24 hours per week plus regular overtime. The role is permanent and part-time, with varied shifts including mornings, afternoons, late evenings and at least one weekend shift.

You will lead a small team, support merchandising and stock control, and help deliver essential services to the community while promoting Co-op membership and community initiatives.

Qualifications

• Leadership and people management skills.
• Flexible scheduling with weekend availability.
• Experience in retail, merchandising, or team management (not essential).

Responsibilities

• Own the day-to-day running of the store by leading the team on your shift.
• Motivate, coach, and support your team to deliver great service and efficient operations.
• Work hands-on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
• Support store performance through merchandising, stock accuracy, and HR processes.
• Champion Co-op through community engagement and membership growth.

Skills

Leadership

People management

Retail experience

Team motivation

Job description

Co-op is recruiting a Customer Team Leader in Bristol to oversee a store on Ridingleaze Lawrence Weston, with 24 hours per week plus regular overtime. The role is permanent and part-time, with varied shifts including mornings, afternoons, late evenings and at least one weekend shift.

You will lead a small team, support merchandising and stock control, and help deliver essential services to the community while promoting Co-op membership and community initiatives.