Customer Team Leader — Lead Store Ops | Flexible Hours, 30% Discount

Co-op; Cornsay Colliery; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

30% colleague discount in store

Full training and career development

Pension contributions up to 10%

36 days holiday (pro‑rata)

GP access 24/7 for staff

Job summary

Co‑op in South Shields is seeking a Customer Team Leader to manage a store on a part‑time basis with 16 hours weekly plus overtime. The role includes leading a team, ensuring stock accuracy, and delivering excellent customer service.

You will work varied shifts, including mornings, afternoons, and at least one weekend shift, with 30% member discount and progression opportunities. A commitment to Co‑op membership values is essential.

Qualifications

• Experience leading a team and delivering great service.
• Ability to motivate staff and manage store operations.
• Willingness to work varied shifts including weekends.

Responsibilities

• Own the day‑to‑day running of the store during your shift.
• Motivate, coach, and support the team to deliver great service.
• Work hands‑on on the shop floor and tills to run daily operations.
• Support store performance through merchandising and stock checks.
• Champion Co‑op through community engagement and membership growth.

Skills

Leadership

Team management

Flexibility

Job description

Co‑op in South Shields is seeking a Customer Team Leader to manage a store on a part‑time basis with 16 hours weekly plus overtime. The role includes leading a team, ensuring stock accuracy, and delivering excellent customer service.

You will work varied shifts, including mornings, afternoons, and at least one weekend shift, with 30% member discount and progression opportunities. A commitment to Co‑op membership values is essential.