Customer Support Representative

JR United Kingdom; Leicester; Remote; GBP 24,000 - 28,000; Full time

Job summary

A leading startup in the cryptocurrency sector is seeking a full-time Customer Support Representative. The role involves providing exceptional customer support, troubleshooting various issues, and assisting with payments, all in a vibrant remote environment promoting professional growth. Candidates should have strong problem-solving skills and an understanding of cryptocurrency.

Benefits

Innovative startup environment

Opportunities for personal and professional growth

Qualifications

• Strong problem-solving skills required.
• Proactive approach to handling issues.
• Experience using cryptocurrency is essential.

Responsibilities

• Provide customer support and resolve customer issues.
• Troubleshoot technical problems related to services.
• Assist with various tasks to process payments.

Skills

Problem-solving

Attention to detail

Proactivity

Ability to work independently

Experience using cryptocurrency

Job description

Social network you want to login/join with:

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Client:

Swapped.com

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Company Description

Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [emailprotected]