Customer Support Representative

JR United Kingdom; Bedford; Remote; GBP 24,000 - 28,000; Full time

Job summary

Une entreprise innovante spécialisée dans la cryptomonnaie recherche un représentant du service client pour un poste à distance à temps plein. Le candidat idéal aura d'excellentes compétences en résolution de problèmes et une expérience en cryptomonnaie. Ce rôle implique de satisfaire les clients et de travailler de manière autonome, offrant des défis quotidiens dans un environnement dynamique.

Qualifications

• Compétences en résolution de problèmes
• Attention aux détails
• Proactivité dans la gestion des tâches
• Capacité à travailler de manière autonome et à distance
• Expérience avec la cryptomonnaie

Responsibilities

• Offrir un excellent service client et résoudre les problèmes des clients.
• Troubleshooter et résoudre divers problèmes techniques.
• Aider à traiter les paiements et d'autres tâches variées.

Skills

Problem-solving

Attention to detail

Proactivity

Independence

Cryptocurrency experience

Job description

Social network you want to login/join with:

Customer Support Representative, bedford

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Client:

Swapped.com

Location:

bedford, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Company Description

Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [emailprotected]