Customer Support Representative

JR United Kingdom; Northampton; Remote; GBP 24,000 - 28,000; Full time

Job summary

A leading company in the cryptocurrency space seeks a Customer Support Representative for a remote role. The ideal candidate will excel in problem-solving, have a keen attention to detail, and independently manage customer inquiries while contributing to payment processing. The position offers a salary between £24,000 and £27,500 annually.

Benefits

Vibrant startup environment

Opportunities for personal and professional growth

New challenges daily

Responsibilities

• Provide great customer service and resolve customer issues.
• Troubleshoot and resolve various technical problems.
• Assist with payment processing tasks.

Skills

Problem-solving skills

Attention to detail

Proactivity

Ability to work independently

Experience using cryptocurrency

Job description

Social network you want to login/join with:

Customer Support Representative, northampton

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Client:

Swapped.com

Location:

northampton, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Company Description

Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [emailprotected]