Customer Support Representative

JR United Kingdom; Milton Keynes; Remote; GBP 24,000 - 28,000; Full time

Job summary

A leading company seeks a full-time Customer Support Representative to join their remote team. The role involves delivering outstanding customer support, solving various issues, and assisting with cryptocurrency transactions. Candidates should possess strong problem-solving skills, attention to detail, and experience in the cryptocurrency space.

Benefits

Vibrant and innovative startup environment

Opportunities for personal and professional growth

New challenges daily

Qualifications

• Great problem-solving skills.
• Strong attention to detail.
• Proactivity when handling issues and tasks.
• Ability to work independently and remotely.
• Experience using cryptocurrency.

Responsibilities

• Providing excellent customer service and resolving customer issues.
• Troubleshooting and resolving technical problems.
• Assisting with payment processing tasks.

Skills

Problem-solving

Attention to detail

Proactivity

Ability to work independently

Experience using cryptocurrency

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Swapped.com

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

col-wide

Job Description:

Company Description

Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [emailprotected]