Customer Support Representative

JR United Kingdom; Derby; Remote; GBP 24,000 - 28,000; Full time

Job summary

A vibrant startup seeks a full-time remote Customer Support Representative to enhance customer satisfaction by resolving issues and troubleshooting technical problems. The role requires excellent problem-solving skills, attention to detail, and experience with cryptocurrency, offering an annual salary of £24,000 to £27,500.

Qualifications

• Great problem-solving skills are essential.
• Attention to detail required.
• Experience with cryptocurrency is preferred.

Responsibilities

• Provide excellent customer service and resolve issues.
• Troubleshoot various technical problems.
• Assist with tasks related to processing payments.

Skills

Problem-solving

Attention to detail

Proactivity

Ability to work independently

Cryptocurrency experience

Job description

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Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [emailprotected]