Customer Support Representative

JR United Kingdom; Colchester; Remote; GBP 24,000 - 28,000; Full time

Job summary

A leading cryptocurrency services company is hiring a Customer Support Representative in Colchester. This full-time remote role involves ensuring customer satisfaction by resolving issues and assisting with payments. Ideal candidates should possess strong problem-solving skills and experience with cryptocurrency, fostering growth in a dynamic startup environment.

Benefits

Innovative startup environment

Opportunities for personal and professional growth

Qualifications

• Experience using cryptocurrency is essential.
• Strong attention to detail and problem-solving skills required.
• Ability to work independently and proactively handle issues.

Responsibilities

• Provide great customer service and resolve customer issues.
• Troubleshoot and resolve various technical problems.
• Assist with processing payments and additional tasks.

Skills

Problem-solving skills

Attention to detail

Proactivity

Independence

Experience using cryptocurrency

Job description

Social network you want to login/join with:

Customer Support Representative, colchester

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Client:

Swapped.com

Location:

colchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Company Description

Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [emailprotected]