Customer Support Representative

JR United Kingdom; Cambridge; Remote; GBP 24,000 - 28,000; Full time

Job summary

A vibrant startup, Swapped.com, seeks a full-time remote Customer Support Representative to enhance customer satisfaction and resolve issues. Ideal candidates should possess exceptional problem-solving skills and experience with cryptocurrency, thriving in a dynamic environment that fosters personal and professional growth.

Qualifications

• Requires great problem-solving skills and strong attention to detail.
• Proactive in handling issues, able to work independently and remotely.
• Experience using cryptocurrency is preferred.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Troubleshoot technical problems and assist in payment processing.

Skills

Problem-solving

Attention to detail

Proactivity

Independence

Cryptocurrency experience

Job description

Social network you want to login/join with:

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Client:

Swapped.com

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Company Description

Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [emailprotected]