Customer Support Representative

JR United Kingdom; Maidstone; Remote; GBP 24,000 - 28,000; Full time

Job summary

A leading company in cryptocurrency services is seeking a Customer Support Representative for a full-time remote role in Maidstone, UK. The successful candidate will deliver exceptional customer service, troubleshoot technical issues, and support payment processing. Join a vibrant startup environment that encourages personal and professional growth while working with a passionate team in the evolving cryptocurrency industry.

Qualifications

• Great problem-solving skills and strong attention to detail are essential.
• Proactive when handling issues and able to work independently.
• Experience using cryptocurrency is required.

Responsibilities

• Provide great customer service and resolve customer issues.
• Troubleshoot and resolve various technical problems.
• Help process payments effectively.

Skills

Problem-solving

Attention to detail

Proactivity

Ability to work independently

Experience using cryptocurrency

Job description

Social network you want to login/join with:

Customer Support Representative, maidstone

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Client:

Swapped.com

Location:

maidstone, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Company Description

Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [emailprotected]