Customer Support Representative

JR United Kingdom; Stevenage; Remote; GBP 24,000 - 28,000; Full time

Job summary

A vibrant startup, Swapped.com, is seeking a full-time Customer Support Representative to enhance customer satisfaction and tackle various challenges related to cryptocurrency transactions. Candidates should possess great problem-solving skills and be able to work independently in a remote setting, with competitive compensation ranging from £24,000 to £27,500 annually.

Qualifications

• Strong problem-solving skills and attention to detail required.
• Ability to work independently and remotely essential.
• Experience with cryptocurrency is a must.

Responsibilities

• Provide excellent customer service, resolving issues and ensuring satisfaction.
• Troubleshoot and resolve technical problems.
• Assist with processing payments and various tasks.

Skills

Problem-solving skills

Attention to detail

Proactivity

Independence

Experience using cryptocurrency

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Swapped.com

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

col-wide

Job Description:

Company Description

Swapped.com is a cryptocurrency onramp and offramp allowing customers to buy and sell cryptocurrency with a wide variety of payment methods.

Role Description

This is a full-time remote role for a Customer Support Representative. You will be responsible for providing great customer service to our customers, resolving customer issues and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving various technical problems that arise, as well as helping out with a variety of tasks to help us process payments.

Qualifications

• Great problem-solving skills
• Strong attention to detail
• Proactivity when handling issues and tasks
• Ability to work independently and remotely
• Experience using cryptocurrency

Compensation

24,000 to 27,500 GBP a year

Work in a vibrant, innovative startup environment that promotes personal and professional growth, offering new challenges daily. Remote work

How to Apply

To apply for this position, please send your CV/resume, with the title 'Customer Support Representative Application', to [emailprotected]