Customer Support Officer

TN United Kingdom; Maidstone; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Customer Support Assistant for a temporary position in Maidstone. This role is perfect for friendly individuals who excel in customer service and are eager to contribute to a dynamic team. Responsibilities include handling calls, assisting with administrative tasks, and providing excellent support to customers. With a focus on teamwork and effective communication, this position offers a chance to develop skills in a supportive environment. If you are organized and enjoy helping others, this opportunity could be a great fit for you.

Benefits

Weekly Pay

Experienced Recruitment Consultants

CVs in Word Format

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong organizational skills to manage multiple tasks effectively.

Responsibilities

• Answering calls and resolving queries as the first point of contact.
• Reception duties including greeting visitors and managing meeting rooms.

Skills

Verbal Communication

Written Communication

Organizational Skills

MS Office Proficiency

Job description

Job Title: Customer Support Assistant (Temporary)

We are working with a client in Maidstone who is looking to fill a temporary role within their Customer Support team for 6 months. The role involves customer service with call handling and administrative duties. We seek friendly individuals with excellent customer service skills.

Responsibilities:

1. Answering calls via the main switchboard and internal lines, addressing and resolving queries as the first point of contact.
2. Directing customers to the appropriate department as needed.
3. Reception duties such as greeting visitors, checking parking permits, booking meeting rooms, replenishing stock and refreshments, and distributing post.
4. Monitoring the mailbox.
5. Distributing uniforms.
6. Supporting the team with research for travel and accommodation options.

Candidate Requirements:

• Excellent verbal and written communication skills.
• Strong organisational skills to manage multiple tasks.
• Proficiency in MS Office applications.

This role is fully office-based and pays up to £14.23 per hour. Working hours are Monday to Friday, 9am - 5pm.

Benefits of Joining Our Temps Team:

• Weekly pay every Friday with a smooth payment process.
• Work with experienced recruitment consultants.
• CVs provided in Word format.

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