Customer Support Officer in Maidstone)

New Appointments Group; Maidstone; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a friendly and proactive individual for a temporary Customer Support role in Maidstone. This position involves handling customer queries, administrative tasks, and reception duties, ensuring a smooth experience for visitors and clients alike. With a commitment to providing excellent service, the successful candidate will thrive in a fast-paced environment and enjoy weekly pay. Join a dedicated team and contribute to a supportive workplace that values diversity and opportunity for all.

Benefits

Weekly pay

Supportive recruitment consultants

CVs provided in Word format

Qualifications

• Excellent verbal and written communication skills.
• Strong organisational skills to manage multiple tasks.

Responsibilities

• Answering calls and resolving queries as the first point of contact.
• Reception duties including greeting visitors and booking meeting rooms.
• Supporting the team with research for travel and accommodation.

Skills

Customer Service Skills

Verbal Communication

Written Communication

Organisational Skills

MS Office Proficiency

Job description

Job Opportunity: Customer Support Temporary Role in Maidstone

We are working with a client in Maidstone who is looking to fill a temporary position within their Customer Support team for 6 months. The role involves customer service and call handling, along with administrative duties. We seek friendly individuals with excellent customer service skills.

Responsibilities:

1. Answering calls via the main switchboard and internal lines, addressing and resolving queries as the first point of contact.
2. Directing customers to the appropriate department as needed.
3. Reception duties, including greeting visitors, checking parking permits, booking meeting rooms, replenishing stock and refreshments, and distributing post.
4. Monitoring mailbox.
5. Distributing uniforms.
6. Supporting the team with research for travel and accommodation options.

Candidate Requirements:

• Excellent verbal and written communication skills.
• Strong organisational skills to manage multiple tasks.
• Proficiency in MS Office applications.

This position is fully office-based, paying up to £14.23 per hour. Working hours are Monday to Friday, 9 am to 5 pm.

Benefits of Joining Our Temps Team:

• Weekly pay every Friday with a smooth payment process.
• Work with committed and experienced recruitment consultants.
• CVs provided in Word format.

New Appointments Group has been expertly matching employers and jobseekers since 1975. We are committed to diversity, equality, and opportunity for all.

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