Customer Support Executive

DataCareers; Milton Keynes; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading professional services firm in Milton Keynes is seeking a Customer Support Executive for a 6-month fixed term contract. The ideal candidate will possess strong customer service and administrative skills in a dynamic environment. You will manage communications, maintain databases, and provide high-quality support. This position offers a chance to contribute to high-profile projects with opportunities to extend the contract.

Qualifications

• Proven experience in customer service or administrative roles.
• Strong written and verbal communication skills.
• Excellent attention to detail and organisational skills.
• Comfortable managing and interrogating data.

Responsibilities

• Manage customer/delegate communications across multiple projects.
• Maintain and update databases, producing reports when required.
• Coordinate with project teams for smooth delivery of services.
• Provide high-quality customer support promptly.
• Assist with project documentation and reporting.

Skills

Customer service experience

Strong communication skills

Attention to detail

Organisational skills

Management of data

Digital literacy

Ability to prioritise tasks

Experience with online platforms

Tools

Excel

Job description

This range is provided by DataCareers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Customer Support Executive

6 Month Fixed Term Contract

Location: Milton Keynes

Are you an organised, detail-focused professional with an interest in global events? We are looking to recruit a Customer Support Executive to join a dynamic team supporting high-profile projects and client-facing activities.

This role is ideal for someone with strong administrative and online customer service experience, comfortable managing communications, databases, and operational processes in a fast-paced environment.

This is an initial 6 month fixed term contract with the possibility of the role being extended.

Key Responsibilities:

• Manage customer/delegate communications across multiple projects, ensuring accuracy, professionalism, and timeliness.
• Maintain and update databases, registration platforms, or internal systems, producing reports and insights as required.
• Coordinate with project teams and third-party suppliers to ensure smooth delivery of services.
• Provide high-quality customer support, addressing queries and resolving issues promptly.
• Assist with project documentation, reporting, and process improvement initiatives.
• Contribute to a culture of continuous improvement and share lessons learned with colleagues.
• Undertake travel when necessary to support on-site project delivery.

Skills & Experience:

• Proven experience in customer service, client services, or administrative roles.
• Strong communication skills, both written and verbal.
• Excellent attention to detail and organisational skills.
• Comfortable managing and interrogating data, with good Excel and digital literacy.
• Ability to prioritise tasks and manage a busy workload effectively.
• Interest in supporting projects or experiences in a dynamic, fast-paced environment.
• Experience with online platforms or digital tools is desirable but not essential.

Senioriry level

• Entry level

Employment type

• Contract

Job function

• Other

Industries

• Professional Services