Customer Support Engineer

SPX; Wappenham; Hybrid; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Hybrid working

International travel

Career growth

Job summary

Enterprise Control Systems (ECS) in the UK is seeking a Customer Support Engineer – International to install, commission and support advanced RF and datalink systems for defence and government customers worldwide. You will deliver customer training, run live demonstrations and participate in acceptance tests and client trials.

You’ll troubleshoot networking and communications systems globally, collaborating with engineering and project teams to ensure top‑tier support.

Qualifications

• Background in RF communications, networking or datalink systems.
• Confident delivering technical training and live demonstrations.
• Excellent customer-facing and problem-solving skills.
• Willing to travel extensively and work independently.
• Ex‑military candidates with communications or networking experience encouraged to apply.

Responsibilities

• Install, commission and support advanced RF and datalink systems
• Deliver customer training and live technical demonstrations
• Carry out Factory Acceptance Tests, site surveys and customer trials
• Troubleshoot networking and communication systems worldwide
• Work closely with Engineering and Project teams to deliver exceptional customer support

Skills

RF communications

Networking

Datalink systems

Customer-facing

Problem solving

Willingness to travel

Independent working

Job description

Customer Support Engineer – International

Enterprise Control Systems (ECS) | Wappenham, UK (Hybrid) | International Travel

Take cutting-edge communications technology around the world.

Looking for a role that combines advanced technology, international travel and hands-on engineering?

At Enterprise Control Systems (ECS), part of SPX Technologies, you'll support world-leading RF and datalink communication systems used by defence and government customers globally

From commissioning systems internationally to delivering customer training no two weeks are the same.

What you’ll do

• Install, commission and support advanced RF and datalink systems
• Deliver customer training and live technical demonstrations
• Carry out Factory Acceptance Tests, site surveys and customer trials
• Troubleshoot networking and communication systems worldwide
• Work closely with Engineering and Project teams to deliver exceptional customer support

We’re looking for someone with:

• A background in RF communications, networking or datalink systems
• The confidence to deliver technical training and demonstrations
• Excellent customer-facing and problem-solving skills
• A willingness to travel extensively and work independently

Ex‑military candidates with communications or networking experience are encouraged to apply.

Why ECS?

• Cutting‑edge defence technology
• Hybrid working after onboarding with international travel
• Long‑term opportunities across a growing portfolio of communication products
• Join a collaborative, highly technical engineering team

If you enjoy solving technical challenges, travelling the world and working with innovative communication technology, we’d love to hear from you