Datacomms Technician – Enterprise Engineering

Elvis Eckardt Recruitment; Redhill; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Training and development

Career progression opportunities

Exposure to cutting-edge technologies

Job summary

Elvis Eckardt Recruitment is seeking a Datacomms Technician based in Redhill, UK. This role involves supporting the delivery, installation, and maintenance of networking solutions in various environments including maritime and remote sites.

The ideal candidate will have experience in networking, telecommunications, and technical support, particularly with TCP/IP networking concepts. Opportunities for training and development in cutting-edge technologies are provided.

Qualifications

• Experience in networking, telecommunications or technical support roles.
• Good knowledge of TCP/IP networking including routing and switching.
• Ability to investigate and troubleshoot technical faults.

Responsibilities

• Support installation and maintenance of customer network solutions.
• Investigate and resolve technical issues across networking environments.
• Assist with deployment of satellite communications and networking solutions.

Skills

Networking experience

TCP/IP networking concepts

Technical troubleshooting

Communication skills

Teamwork

Willingness to learn

Linux or Windows Server knowledge

Cisco certifications

Education

HNC, HND or Degree in Networking, Telecommunications, IT, Computer Science or related discipline

Tools

Asterisk or VoIP platforms

Bash, Perl or similar programming languages

Job description

An exciting opportunity has arisen for a Datacomms Technician to join a specialist Enterprise Engineering team supporting global communications infrastructure across satellite networks, maritime environments, remote sites and enterprise customer networks.

This role would suit someone with experience in networking, telecommunications, ISP support, NOC operations, IT infrastructure, technical support or datacomms who is looking to develop within a highly technical engineering environment.

You will support the delivery, installation, testing and maintenance of customer networking solutions while working alongside experienced Datacomms and Network Engineers on a wide variety of projects.

Key Responsibilities

• Support the build, implementation, testing, commissioning and installation of customer network solutions
• Investigate, troubleshoot and resolve technical issues across customer communications and networking environments
• Support TCP/IP-based networks including routing, switching and firewall technologies
• Assist with the deployment and maintenance of satellite communications, LTE and enterprise networking solutions
• Support customer projects both from the Redhill office and at remote customer locations when required
• Create and maintain technical documentation for customer projects and solutions
• Assist with the evaluation and testing of new technologies, products and services
• Work closely with Engineering, Networks, Security and Customer Support teams
• Participate in engineering support activities and customer escalations
• Keep up to date with emerging networking and communications technologies

Essential Skills and Experience

• Experience within a networking, telecommunications, ISP, NOC, IT infrastructure or technical support environment
• Good knowledge of TCP/IP networking concepts including routing, switching and firewalling
• Experience diagnosing and troubleshooting technical faults
• Strong communication and customer-facing skills
• Ability to work independently and within a team environment
• Professional, proactive and customer-focused approach
• Strong willingness to learn and develop technical expertise
• Experience supporting WAN, LAN or enterprise networking environments
• Linux or Windows Server administration knowledge
• Asterisk or VoIP platform exposure
• Programming or scripting knowledge (Bash, Perl or similar)
• Exposure to satellite communications technologies
• Cisco networking certifications (CCNA or equivalent)
• Experience with project delivery or technical implementations
• HNC, HND or Degree in Networking, Telecommunications, IT, Computer Science or a related discipline

Security / Eligibility Requirements

• Candidates must have been resident in the UK for the last 5 years
• Due to the nature of the customer environments supported, applicants must meet UK residency and NATO nationality requirements.

What's on Offer

• Training and development within satellite communications and enterprise networking
• Exposure to cutting-edge communications technologies
• Career progression opportunities into Datacomms Engineering, Network Engineering or Enterprise Engineering roles
• Opportunity to work on maritime, remote site, enterprise and satellite communications projects

This opportunity would particularly suit candidates from ISP Support, NOC Operations, Telecoms Support, Network Support, Service Desk Networking Teams, Military Communications, Satellite Communications or Junior Network Engineering backgrounds looking to take the next step in their career.