Customer Support Analyst

Faith Recruitment; Woking; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Salary increase after probation

Career development

Collaborative team environment

Comprehensive training provided

Wellness and engagement initiatives

Job summary

Qualifications

• Strong work ethic with a flexible approach to tasks.
• Excellent attention to detail and organizational skills.
• A passion for learning and personal development.
• Exceptional customer service focus.
• Ability to work effectively under pressure and meet deadlines.
• Quick learner, adept at acquiring new skills.
• Previous office experience is preferred but not essential.

Responsibilities

• Collaborate closely with wider teams to ensure effective communication and support.
• Accurately input data into internal systems with a high level of attention to detail.
• Create and deliver reports as required.
• Offer advice and assistance to team members when needed.
• Manage all administrative tasks within the business.
• Ensure compliance with company policies and guidelines.
• Update and maintain accurate information in company systems.

Skills

Attention to detail

Customer service

Organizational skills

Learning mindset

Work under pressure

Office experience (preferred)

Job description

Customer Support Analyst

Woking

26,300, rising to 27,300 after probation

Benefits Include:

• Competitive salary increase after probation
• Opportunities for career development and progression
• Supportive and collaborative team environment
• Comprehensive training provided
• Employee wellness and engagement initiatives

Are you looking to join a growing and dynamic organisation based in Woking? Our client is seeking a Customer Support Analyst to conduct searches, compile data, and create reports as needed. This is a fantastic opportunity to join a company committed to learning and career progression.

Key Responsibilities:

• Collaborate closely with wider teams to ensure effective communication and support
• Accurately input data into internal systems with a high level of attention to detail
• Create and deliver reports as required
• Offer advice and assistance to team members when needed
• Manage all administrative tasks within the business
• Ensure compliance with company policies and guidelines
• Update and maintain accurate information in company systems

Experience Ideally Required for This Role:

• Strong work ethic with a flexible approach to tasks
• Excellent attention to detail and organizational skills
• A passion for learning and personal development
• Exceptional customer service focus
• Ability to work effectively under pressure and meet deadlines
• Quick learner, adept at acquiring new skills
• Previous office experience is preferred but not essential

Why Join Our Client's Team?

This is a fantastic opportunity to work within a brilliant organisation that values its employees. You'll be joining a supportive team where your contributions make a difference, and your career aspirations are supported. If this sounds like the role for you,