Customer Sales Advisor

Office Angels; Merton; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Salary £28,000 per annum

Modern offices in Wimbledon

Friendly team culture

Great transport links

Job summary

Office Angels in Wimbledon is seeking a confident communicator to join a growing business. You will manage inbound customer enquiries via phone, email and online channels, and process orders accurately while building strong customer relationships.

You will proactively identify sales opportunities, promote products, and collaborate with Sales, Accounts and Operations to deliver an outstanding service experience. This role offers a friendly, collaborative culture in a modern office setting.

Qualifications

• Experience in customer service or sales support
• Excellent written and verbal communication skills
• Confident, proactive and positive approach
• Strong organisational skills and attention to detail
• Familiarity with CRM systems and Microsoft Office
• Team player with collaborative mindset
• Customer-first mindset and enthusiasm

Responsibilities

• Managing inbound customer enquiries via phone, email and online channels
• Processing customer orders accurately and efficiently
• Building strong relationships with customers and ensuring an outstanding service experience
• Proactively contacting customers to identify sales opportunities and support business growth
• Promoting products and upselling where appropriate
• Liaising closely with internal departments including Sales, Accounts and Operations
• Supporting customers throughout their buying journey and resolving queries professionally

Skills

Customer service

Sales support

Account management

Excellent communication

CRM systems

MS Office

Team player

Customer-first mindset

Tools

CRM systems

MS Office

Job description

Join a Growing Business Where People Love Coming to Work!

Are you a confident communicator who enjoys building relationships and delivering exceptional customer service? Do you thrive in a fast-paced, creative, and collaborative environment? If so, we'd love to hear from you!

Based in Wimbledon, with fantastic transport links, you'll be working from our large, bright, open-plan offices, surrounded by a friendly and supportive team. This is a brilliant opportunity to join a well-established and growing business where your contribution is valued, your development is encouraged, and no two days are the same.

What You'll Be Doing

• Managing inbound customer enquiries via phone, email and online channels.
• Processing customer orders accurately and efficiently.
• Building strong relationships with customers and ensuring an outstanding service experience.
• Proactively contacting customers to identify sales opportunities and support business growth.
• Promoting products and upselling where appropriate.
• Liaising closely with internal departments including Sales, Accounts and Operations.
• Supporting customers throughout their buying journey and resolving queries professionally.

What We're Looking For

• Previous customer service, sales support or account management experience
• Excellent communication skills, both written and verbal
• A confident, proactive and positive approach
• Strong organisational skills and attention to detail
• Comfortable working with CRM systems and Microsoft Office
• Team player who enjoys collaborating with colleagues
• Someone who brings energy, enthusiasm and a customer-first mindset

What's On Offer?

• Salary of £28,000
• Modern, spacious offices in the heart of Wimbledon
• Excellent transport connections
• Friendly, welcoming and collaborative team culture
• Creative and vibrant working environment
• Opportunities to learn, develop and progress
• Regular team activities and a genuinely enjoyable place to work

Location: Wimbledon, South West London

Salary: £28,000 per annum

Working Hours: Monday to Friday | 8:30am - 5:30pm

Office Basis: Fully Office Based

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.