Customer Support Advisor & Admin Specialist

Toyota Material Handling Europe; Warrington; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Attractive company pension

Company sick pay

Voluntary critical illness cover

Free eye tests

Free flu jabs

24/7 Employee Assistance Programme

Benefits platform with discounts and offers

Job summary

A leading materials handling company in Warrington is seeking a Customer Support Advisor to provide high-quality administrative support within their customer support team. The role involves responding to customer inquiries, providing support across sales and service operations, and managing activity reports. Ideal candidates will have excellent communication skills and the ability to manage time effectively. This position offers competitive salary and benefits, along with opportunities for career progression.

Qualifications

• Experience in a customer support role preferred.
• Ability to manage multiple tasks efficiently and effectively.
• Strong problem-solving skills.

Responsibilities

• Respond to high volume customer calls including breakdowns.
• Provide high quality administration support to internal departments.
• Update customer and supplier portals and monitor activity.
• Provide quotations to customers as required.

Skills

Excellent written and verbal communication skills

Excellent time management skills

Ability to follow company health and safety procedures

Job description

A leading materials handling company in Warrington is seeking a Customer Support Advisor to provide high-quality administrative support within their customer support team. The role involves responding to customer inquiries, providing support across sales and service operations, and managing activity reports. Ideal candidates will have excellent communication skills and the ability to manage time effectively. This position offers competitive salary and benefits, along with opportunities for career progression.