Customer Support Administrator

JR United Kingdom; Stoke-on-Trent; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading company is seeking a Customer Support Administrator for a 12-month hybrid role in Stoke-on-Trent. The position involves customer support via email, handling administration tasks, and engaging with the sales team to ensure smooth operations. Candidates must demonstrate proficiency in MS Excel and effective workload prioritisation.

Responsibilities

• Supporting customers, predominantly via email, with the removal process.
• Administration for the contract paperwork.
• Supporting the sales team and attending customer meetings.
• Removing data from customer accounts.
• Managing a designated mailbox.

Skills

MS Excel

Prioritisation

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Clearwater People Solutions Ltd

Location:

stoke-on-trent, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

col-wide

Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

- Supporting customers, predominantly via email, with the removal process from their portfolio

- Administration for the contract paper work

- Supporting the sales team and attending customer meetings

- Removing data from customer accounts

- Managing a designated mailbox

Key Skills for the Customer Support Administrator:

- Previous use of MS packages, specifically excel with the ability to view duplicate values

- Ability to prioritise workload effectively