Customer Support Administrator

JR United Kingdom; Stockport; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A growing organisation in the UK is seeking a Customer Support Administrator for a hybrid role, combining office and home work. Key responsibilities include supporting customers primarily via email, managing contract paperwork, and assisting the sales team. Ideal candidates will have strong MS Excel skills and the ability to effectively prioritize workload, ensuring efficient task management.

Qualifications

• Experience with MS packages, especially Excel.
• Ability to prioritise workload effectively.

Responsibilities

• Support customers via email with portfolio removal process.
• Administer contract paperwork and manage a designated mailbox.
• Assist sales team and attend customer meetings.

Skills

MS packages

Excel

Workload prioritization

Job description

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to view duplicate values
• Ability to prioritise workload effectively