Customer Support Administrator

JR United Kingdom; Stevenage; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the UK is looking for a Customer Support Administrator for a hybrid role, combining office and remote work. This temporary position aims to transition into a permanent role, focusing on customer support and administrative tasks related to contract management. Suitable candidates will possess strong skills in Microsoft Excel and effective workload prioritisation.

Qualifications

• Previous use of MS packages, specifically Excel.
• Ability to prioritise workload effectively.

Responsibilities

• Support customers via email with the removal process from their portfolio.
• Handle administration for contract paperwork.
• Attend customer meetings and support the sales team.

Skills

MS packages

Prioritisation

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Clearwater People Solutions Ltd

Location:

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

col-wide

Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to view duplicate values
• Ability to prioritise workload effectively