Customer Support Administrator

JR United Kingdom; Hemel Hempstead; Hybrid; GBP 22,000 - 30,000; Full time

Job summary

A leading company in customer solutions is seeking a Customer Support Administrator for a hybrid role based in Hemel Hempstead. This position involves supporting customers via email, handling administration, and working closely with the sales team, with a view to a permanent role after 12 months.

Qualifications

• Previous use of MS packages, specifically Excel, with the ability to identify duplicate values.
• Ability to prioritise workload effectively.

Responsibilities

• Supporting customers, predominantly via email, with the removal process from their portfolio.
• Administration for the contract paperwork.
• Supporting the sales team and attending customer meetings.
• Removing data from customer accounts.
• Managing a designated mailbox.

Skills

MS packages

Excel

Workload prioritization

Job description

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Customer Support Administrator, hemel hempstead

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Client:

Clearwater People Solutions Ltd

Location:

hemel hempstead, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to identify duplicate values
• Ability to prioritise workload effectively