Customer Support Administrator

JR United Kingdom; London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A growing organisation is seeking a Customer Support Administrator for a hybrid role in London, offering an initial 12-month contract with the potential for permanent placement. Responsibilities include customer support via email, contract administration, sales team support, and managing data removal processes.

Qualifications

• Ability to view duplicate values in Excel.
• Experience in customer support preferred.

Responsibilities

• Supporting customers with the removal process from their portfolio.
• Administration for contract paperwork.
• Managing a designated mailbox.

Skills

Excel

Prioritization

Job description

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We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

- Supporting customers, predominantly via email, with the removal process from their portfolio

- Administration for the contract paper work

- Supporting the sales team and attending customer meetings

- Removing data from customer accounts

- Managing a designated mailbox

Key Skills for the Customer Support Administrator:

- Previous use of MS packages, specifically excel with the ability to view duplicate values

- Ability to prioritise workload effectively