Customer Support Administrator

JR United Kingdom; Plymouth; Hybrid; GBP 22,000 - 28,000; Full time

Job summary

A growing organization in Plymouth is looking for a Customer Support Administrator to join their team. This hybrid role will involve assisting customers primarily through email, handling contract paperwork, and supporting the sales team during meetings. With a potential for permanent employment after an initial 12-month term, candidates should be proficient in MS Excel and adept at prioritizing tasks effectively.

Qualifications

• Experience using MS packages, especially Excel, to manage data.
• Capable of prioritizing workload effectively.

Responsibilities

• Support customers mainly via email during the removal process.
• Administer contract paperwork and support sales team.
• Manage a designated mailbox.

Skills

MS packages

Excel

Workload prioritization

Job description

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Customer Support Administrator, Plymouth

Client: Clearwater People Solutions Ltd

Location: Plymouth, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 1

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to identify duplicate values
• Ability to prioritise workload effectively