Customer Support Administrator

JR United Kingdom; Leeds; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A growing organization is looking for a Customer Support Administrator for a hybrid role in Leeds. This position involves supporting customers with portfolio removals, managing administrative tasks, and assisting the sales team. Ideal candidates will have experience with MS applications, particularly Excel, and efficient prioritization skills.

Responsibilities

• Support customers via email during the removal process from their portfolio.
• Administer contract paperwork and manage a designated mailbox.
• Assist the sales team and attend customer meetings.

Skills

MS packages

Prioritisation

Job description

Social network you want to login/join with:

Customer Support Administrator, Leeds, West Yorkshire

Client: Clearwater People Solutions Ltd

Location: Leeds, West Yorkshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 1

Posted: 04.06.2025

Expiry Date: 19.07.2025

Job Description:

We are supporting a growing organisation to recruit for a Customer Support Administrator. This role is initially 12 months with the view to go permanent.

This is a hybrid position with 3 days in the office and 2 days from home.

Key Responsibilities for the Customer Support Administrator:

• Supporting customers, predominantly via email, with the removal process from their portfolio
• Administration for the contract paperwork
• Supporting the sales team and attending customer meetings
• Removing data from customer accounts
• Managing a designated mailbox

Key Skills for the Customer Support Administrator:

• Previous use of MS packages, specifically Excel, with the ability to view duplicate values
• Ability to prioritise workload effectively